Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Controller

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  • You can find the elected Controller’s authority here:  Authority of the Controller | Cumberland County, PA - Official Website (cumberlandcountypa.gov)

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  • You can find step-by-step instructions on how submit a Right-to-Know request here:  

    Open Records Office | Cumberland County, PA - Official Website (cumberlandcountypa.gov)

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  • Bid postings are handled through the County Solicitor's office.  Follow this link to the County Solicitations page to view current bid postings.

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  • No, we do not currently offer electronic forms of payment to vendors.

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  • Send an email request to controller@cumberlandcountypa.gov or call 717.240.6190.  Please include your full name or company name as the check was written, year requested, vendor number if known and contact information.  Copies of 1099’s will be mailed to the address on file or may be picked up in the Controller’s Office with proper identification.  

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  • Submit your W9 via email to W9@cumberlandcountypa.gov or fax to 717.960.5530.

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  • If you have any questions regarding invoice payment, please contact the department that you do business with.  If you are not sure of your contact person, you can email Accounts Payable at accountspayableco@cumberlandcountypa.gov or call 717.240.6188 and we will direct you to the correct department.

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  • If you need to void or reissue a check, please contact the department that received your original invoice.  If you are not sure of your contact person, you can email Accounts Payable at accountspayableco@cumberlandcountypa.gov or call 717.240.6188 and we will direct you to the correct department.

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  • If you suspect fraud or have a fraud tip, you can submit it, anonymously if you wish, to the Controller’s Office by using the online form here:  Cumberland County Fraud & Abuse Hotline Online Submission (ccpa.net)

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  • Budget documents are available for download and viewing.   Follow this link:  Current and Prior Budgets | Cumberland County, PA - Official Website (cumberlandcountypa.gov) to the Finance and Administration page to view current and prior budgets.  

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  • For retirement related questions, please email us at retirement@cumberlandcountypa.gov or call 717.240.6186.  

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  • No, you must contact PNC Retirement Planning Services (located in Pittsburgh) at 1.800.765.6148 or you can use the PNC portal at PNC PayeeWeb | PNC.  

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  • Complete a “Request for Replacement Form W-2” and return it to the payroll office. Note that replacement W-2 copies can only be mailed to the home address on file or picked up in the Controller’s Office by the individual making the request and with proper identification. If the individual needs to update their personal contact information, they must contact Human Resources.

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  • Controller’s Office

    Attn: Payroll

    1 Courthouse Square, Room 207

    Carlisle, PA 17013

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  • Cumberland County Human Resources

    16 West High Street, Suite 301

    Carlisle, PA 17013

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  • You can contact the Cumberland County Human Resources office at humanresources@cumberlandcountypa.gov or 717.240.6165.

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