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1. My portable does not seem to be receiving or transmitting. I noticed that the signal strength indicator is blank. How do I handle this problem?

A quick test would be to obtain a portable that is known to work properly and has signal strength indication present. Swap antennas and see if the problem radio starts to work again. If so you have a bad antenna. Call 1.800.806.0949 and advise them that you have a bad portable antenna and it will need to be replaced (may not be covered under factory warranty). If this does not fix the problem you will need to send the radio back for RMA using the same 800 number.

2. My portable radio is displaying PLS LOGIN. It will not allow me to talk and I hear three beeps during the push to talk. What is wrong?

Try exchanging antennas and if that doesn't work call in RMA to Harris at 1-800-806-0949.

3. I have a lapel microphone on my portable and the radio receives but doesn’t seem to transmit, is the radio bad?

To rule out if it is a portable or lapel microphone problem take the lapel microphone off of the radio and see if the portable performs normally using the PTT on the side of the radio. If it seems to be okay without the lapel microphone connected, then it is a probably a defective lapel microphone. To further verify a defective lapel microphone try a lapel microphone from another portable that you know works. If this lapel microphone functions on the portable in question, the original lapel microphone is defective and needs replaced. Call Harris or a dealer to purchase another lapel microphone.