FAQs • Cumberland County • CivicEngage

What is a case manager?: A case manager is a trained specialist who will assist you in identifying your treatment needs through a process called an assessment or an evaluation. If you are recommended for Inpatient Treatment, your Case Manager will refer you to an appropriate provider agency and monitor your progress during your stay.

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Drug & Alcohol - Evaluation, Treatment, Case Management & Funding

1. Where can I get a DUI or ARD evaluation?: You may contact any Drug and Alcohol Treatment provider listed in the phone book; providers each have their own rate for this service. Cumberland-Perry D&A does NOT pay for ARD or DUI evaluations.

2. How can I get an assessment if I am in prison?: If you are incarcerated in a county prison, Cumberland-Perry D&A accepts referrals from your probation officer, your attorney, and/or the case manager at the prison. We do not accept referrals from friends or family members, and we do not do assessments at state or federal prisons.

3. Where can I get a listing of AA, NA, or Al Anon meetings?: Call or come into the Cumberland-Perry D&A office, where we have local meeting schedules available. Or contact the following answering services: Alcoholics Anonymous (AA)....717.234.5390 or [toll-free] 888.930.4589 Narcotics Anonymous (NA).....717.233.3733 Al Anon/Alateen..........................717.257.1033 or [toll-free] 877.501.1205 Or find this information online...
(see our web page)

4. How do I get into detox?: If you think you need detox, contact Cumberland-Perry D&A during business hours (Monday-Friday, 8:00 AM-4:30 PM). If you are calling after business hours, you can contact one of the following: Crisis Intervention Holy Spirit Hospital.............................717.763.2222 Carlisle Regional Medical Center...717.243.6005 All other areas.....................................800.350.HELP Common Ground (Harrisburg)........888.237.8984 Roxbury (Shippensburg)..................800.648.4673
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5. How do I get into inpatient treatment?: If you are requesting inpatient treatment, please contact Cumberland-Perry D&A and ask to speak to the screener. We will schedule you for an assessment and determine if you meet eligibility requirements for funding.

6. What should I bring to my assessment?: If you are scheduled for an assessment at Cumberland-Perry D&A, please bring a photo ID, copy of your birth certificate, proof of income, proof of residence, and documentation of any medical problems, including unpaid medical bills, with you to your appointment. (If you go directly to detox without meeting with a case manager first, you should bring this paperwork along with you to the treatment facility.) If you do not have some of this information, your case manager can help you to obtain it.

7. What is a case manager?: A case manager is a trained specialist who will assist you in identifying your treatment needs through a process called an assessment or an evaluation. If you are recommended for Inpatient Treatment, your Case Manager will refer you to an appropriate provider agency and monitor your progress during your stay.

8. Does Cumberland-Perry D&A Case Management provide other services after I complete inpatient treatment, or while I am in outpatient treatment?: Yes. Intensive Case Management (ICM) services are available to clients who are actively pursuing recovery and need a more involved level of case management. ICM services address a variety of needs, including help with getting housing, education, child care, and employment.
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9. Is there a limit to the number of times Cumberland-Perry D&A will pay for my treatment?: Eligibility for funding is determined on a case-by-case basis. We will consider your present situation as well as the circumstances relating to your previous treatment experiences.

10. How do I get into outpatient treatment?: Contact Cumberland-Perry D&A for information about local, licensed outpatient treatment providers, or contact one of our contracted providers directly.
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11. Is all information kept confidential?: All information is kept strictly confidential in accordance with Federal, State, and HIPAA confidentiality laws and regulations. Information is disclosed only with written consent of the client, or by subpoena and court order from a judge. However, if the Case Manager suspects a client may be suicidal or homicidal, or if any harm to a child is disclosed, the Case Manager has a professional responsibility to share this information with appropriate persons to ensure safety.