FAQs • Cumberland County • CivicEngage

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800 MHz Radio Project - Coverage

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1. What is the coverage of the Cumberland County radio system?: The 800 MHz radio system has a coverage of 95% probability design for 12 db attenuation (building loss) in Cumberland County. This is the standard used to design public safety radio systems. To the average user – this equates to in-building portable coverage in average residential structures. To achieve this probability a number of new radio sites were established during the infrastructure build out phase. The legacy radio system uses four radio sites – one on the northwest side of the county, one on the northeast side of the county, one on the south central side of the county, and one in the center of the county. A total of seventeen radio sites are now used to provide coverage in the 800 MHz radio system.

2. Are there areas where there is no coverage?: Even with the best designed systems it is impossible to provide 100% coverage. Factors that limit coverage include distance from the radio site, terrain, certain atmospheric conditions, adjacent channel interference, and foliage. Isolated areas of the county may not have usable mobile radio coverage, but typically in an area where this may exist simply moving the radio a short distance may result in usable mobile coverage.

3. Will the types of building construction, contents of a building, or other factors influence portable coverage?: Testing conducted in the field during 2004 and 2005 revealed some coverage concerns in large commercial style buildings. Some warehouses, particularly those with metal clad exterior walls also posed some problems. Often times in warehouses coverage was affected by the type of contents and how it was rack stored. Below-grade communications also pose problems as no radio system communicates very well under ground. The best way for one to plan for communications deployment at large commercial structures is to arrange tours and understand how the radio performs in those environments. Vehicular repeater systems (VTAC) will likely be needed for operations and in some cases more than one placed in operation at different areas of larger buildings.

4. How far outside of Cumberland County will I be able to use the radio system?: Coverage is only guaranteed inside the borders of Cumberland County. FCC requirements limit the range a radio system may operate. The coverage outside the County will be limited to the distance from the tower and terrain. A VTAC radio operating in the portable extension mode will only function a short distance outside the County as the FCC restricts their use to the County itself.

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800 MHz Radio Project - General Radio Questions and Operations

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1. Where can I obtain pricing for OpenSky radios used in Cumberland County?: Pricing for OpenSky radios for eligible agencies are on PA State GSA Contract. Specific pricing can be obtained from Roger Kohr at Harris at 717.930.1036 or Email or Lori Miller at 717.930.1028 or Email

2. Who should install a new Harris mobile radio?: Installation pricing is provided for under the state contract. Harris will require an Harris Authorized Service Center (ASC) to install the radio. Failure to have an ASC perform the installation will void the factory warranty. To obtain a list of Harris ASC please contact Michael Ridenhour at 717.930.1014 or Email.

3. I have a new vehicle in which I would like to install an existing Harris radio. What do I need to consider for the removal of the radio from the old vehicle and installation of this radio in the new: To avoid potential problems with factory warranties it is recommended that a Harris ASC perform the services. For information on the ASC please contact Mike Ridenhour, 717.930.1014 or Email. It is also recommended to purchase a new install kit from Harris for the new vehicle. The kit includes a new antenna, power cords and CAN bus cabling for the control head. The new kit lessens the possibility of damaged wiring or cabling that could occur during a removal. Leaving the old wiring and antenna will reduce the amount of time of billable hours associated with this removal.

4. I just purchased or received a new radio (mobile or portable) what do I do now?: Call Brian Hamilton at 717.218.2908 or Email and supply him with the serial number of the radio and unit number or individual to be assigned the new radio. Brian will then provision the radio in the system. He will call or email you back with additional instructions. Following this confirmation from Brian you will need to contact Harris at 1.800.806.0949 and tell them you have a new radio(s) that needs programmed. Harris will open a work ticket. Someone from Harris or a Harris ASC will be in contact to schedule a date and time to complete the work.

5. My radio (mobile or portable) is displaying UNAUTH. What does that mean?: There could be a problem with the serial number and/or IP address in the network voice switch. There could also be a problem with the user ID in the system. Call Brian Hamilton at 717.218.2908 and discuss if it is something he can fix over the air or if it is something physically wrong that would require the radio to be sent back to Harris for repair.

6. My radio (mobile or portable) is displaying A34T (or another alpha/numeric combination) and I don’t hear any county radio traffic or see any talk groups that look familiar. Is my radio broken?

The radio could be in OCF (OpenSky Conventional FM – sometimes referred to as the backup network). The following are instructions to return the radio to OTP (OpenSky Trunking Protocol or network operations):

Portable:
1. Using the up or down menu buttons on the front of the radio press until you see OpenSky
2. Once there, press the M button.
3. The radio will then reboot back into OTP and then should look normal.

Mobile:
1. Simply press the "C" preprogrammed button on the front of the control head and that will toggle the radio back and forth between OCF and OTP.
2. You can go through the menu if you wish. It is the same as the portable other than you use the up / down and left / right arrows. Then when you obtain what you want, press the select button.

If the radio still does not connect to the network, the radio may be in need of repair. To determine if the radio is in need of repair, contact Brian Hamilton at 717.218.2908 for further help.

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800 MHz Radio Project - Mobile & VTAC

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1. My mobile radio is displaying NO MRU, what does this mean?: This could mean a number of things. The best action to take is to call in an RMA to the Harris help desk at 1.800.806.0949.

2. On my mobile display below the talk group name I am not seeing the radio alias pop up when others are talking. What is wrong?: Press the select button (the one in the center of the arrows) until you see NO CALLS. The alias will not show up unless you are sitting on the main menu. If you are on the main menu and the alias doesn’t display but another talk group displays, you are listening to scan radio messages. A radio alias will only be displayed on the selected talk group.

3. When should I engage a VTAC and force portable attachment?: This function should be considered at any fire scene in which interior operations are required to mitigate the incident and communications could be questionable. Those situations include heavy masonry constructed buildings, metal clad buildings, warehousing with heavy rack storage, and incidents occurring below grade. Police could also consider this scenario if they are dispatched to active incidents involving interior operations. VTAC operations are not necessary for events occurring outdoors in the valley floor of the County and on the south side of the South Mountain as there is ample mobile and portable coverage. In some situations for events occurring in the finger valleys of the South Mountain in which terrain may shade the network sites, a VTAC positioned in coverage could be used to extend coverage to portables affected by the terrain shading. The face of North Mountain is more sheer on the Cumberland County side and not subject as much to the terrain shading that is posed by the South Mountain.

4. Will a VTAC function automatically without any user intervention and allow a portable to connect when the portable is being used in faded coverage?: A VTAC must be placed in the “standby” mode to function as a vehicle repeater. All VTAC radios are equipped with an illuminated style rocker switch labeled “Vehicular Repeater” to engage the standby function. This switch must be turned on for the repeater to work. Audible confirmation tones sound when the switch is turned on or off. Once the switch is engaged and the VTAC assigns a repeater channel, a portable then can connect to the VTAC – either on its own if the radio network is really faded, or the portable radio is forced to VTAC operations by use of the keypad.

5. Can I leave the VTAC rocker switch turned on to keep the repeater in standby mode all of the time?: No. A distance and velocity parameter is incorporated to disable the repeater if the switch is left turned on. The velocity parameter is set to 35 MPH and the distance parameter is set to 1,320 feet (0.25 mile). If the switch is left on and either one of these parameters are met, the VTAC automatically disables and the audible confirmation tones will sound. You must manually return the switch to the off position prior to using the repeater again. This design is incorporated to prevent “drive by” repeaters from causing unintentional portable attachment.

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800 MHz Radio Project - Portable Batteries

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1. Are there newer batteries available?: Nickel Metal Hydride (Ni-MH) batteries are being replaced with newer technology that lasts longer and is safer on the environment. Lithium (Li) is the chemistry that most new radios are coming with. There are instructions on care included with the radio. Lithium batteries do not require conditioning or analyzing like the Ni-MH did. Li batteries are lighter and will provide a longer duty cycle compared to the Ni-MH.
If converting older model portables from Ni-MH to Li batteries, contact Harris or a dealer to provide you information on what is needed to make your chargers compatible.

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800 MHz Radio Project - Portables

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1. My portable does not seem to be receiving or transmitting. I noticed that the signal strength indicator is blank. How do I handle this problem?: A quick test would be to obtain a portable that is known to work properly and has signal strength indication present. Swap antennas and see if the problem radio starts to work again. If so you have a bad antenna. Call 1.800.806.0949 and advise them that you have a bad portable antenna and it will need to be replaced (may not be covered under factory warranty). If this does not fix the problem you will need to send the radio back for RMA using the same 800 number.

2. My portable radio is displaying PLS LOGIN. It will not allow me to talk and I hear three beeps during the push to talk. What is wrong?: Try exchanging antennas and if that doesn't work call in RMA to Harris at 1-800-806-0949.

3. I have a lapel microphone on my portable and the radio receives but doesn’t seem to transmit, is the radio bad?: To rule out if it is a portable or lapel microphone problem take the lapel microphone off of the radio and see if the portable performs normally using the PTT on the side of the radio. If it seems to be okay without the lapel microphone connected, then it is a probably a defective lapel microphone. To further verify a defective lapel microphone try a lapel microphone from another portable that you know works. If this lapel microphone functions on the portable in question, the original lapel microphone is defective and needs replaced. Call Harris or a dealer to purchase another lapel microphone.

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800 MHz Radio Project - Training

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1. I have new personnel that require training. How do I obtain training?: Contact Brian Hamilton at 717.218.2908 or Email

2. Can I use the live radio system to train new personnel?: The live system is operational for public safety communications functions. A training profile is provided in every public safety radio to use for training. The operational talk groups should not be used for this purpose.

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800 MHz Radio Project - Warranty & Maintenance

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1. If I have a radio that does not work, whom do I call?: Call Harris service desk at 1.800.806.0949. If the radio needs to go back to Harris for repair you need to request an RMA (return materials authorization). If a new radio needs programmed after being received call the same number but simply tell them, “I have a radio(s) that needs programmed for the first time”.

2. How does the warranty work?: Any new radio that is purchased has a Return to Factory warranty that would be detailed in the purchase information. If a radio has a One Year Return to Factory and that year has expired you may purchase an extended warranty. If there is no warranty contract in place you will be subject to the standard return to depot prices which, depending on the radio, can reach upwards of $700.00 not including the removal. For extended warranty or any warranty questions, please contact Lori Miller at 717.930.1028 or lori.miller@harris.com

3. Are there any plans to provide for radio technician removal services pricing?: As per the extended warranty guidelines, a customer can opt to call an Approved Service Center (ASC) directly for any services.

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Adult Probation and Parole Department

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1. Do probation officers have authority to make arrests?: Yes. Probation/parole officers obtain their authority from PA Act 277, August 6, 1963, and amended by PA Act 1992-117, December 4, 1992. The law states that probation/parole officers shall have the power of peace officers in the performance of their duties and shall have police powers and authority throughout the Commonwealth to arrest with or without warrant any person on probation, intermediate punishment, or parole for any violation of probation, intermediate punishment, or parole.

2. What is the difference between probation and parole?: Someone on probation has not served any time in jail on that sentence. A person on parole has served a portion of that sentence in jail. Usually there are no differences in the standard conditions of supervision governing probation or parole. The biggest difference occurs if the defendant violates his/her conditions. If you are on probation, your original sentence may be revoked and a new sentence imposed. If you are on parole you may have to return to prison to continue serving your original sentence.

3. May someone on probation/parole or intermediate punishment have a firearm?: Defendants under active supervision may not have any weapons, including but not limited to, rifles, shotguns, or handguns on their person, in their residence, or in their vehicle. Additionally, if someone is convicted of a crime that could have carried a maximum penalty of more than two years, or involved a firearm or explosive, they are prohibited from owning or possessing any firearm(s) under the provisions of the Federal Gun Control Act Of 1968 and 1986.

4. May someone on probation/parole or intermediate punishment leave the state?: Someone under active supervision may only leave Pennsylvania with a temporary travel issued by their probation officer. Offenders should request a travel permit well in advance of their anticipated departure date. Defendants who travel outside of Pennsylvania without a valid travel permit may be subject to arrest by any state they travel to.

5. How does someone get on “state” probation or parole?: Generally speaking, a sentence in which the defendant receives a term of imprisonment of one year or more will be under the jurisdiction of the Pennsylvania Board of Probation and Parole.

6. How are fines, court costs, and restitution determined?: Some of the fines are mandated by law, while others are determined by the Court. Costs are mandated by law or local rule. Restitution is determined based on the amount of damage incurred.

7. Where are fines, court costs, and restitution paid?: Fines, costs, and restitution are paid in the Clerk of Courts office located on the second floor of the East Wing Annex of the new Courthouse.
Payments may be mailed to:
Clerk of Courts
1 Courthouse Square, Room 205
Carlisle, PA 17013

8. Can I pay my court costs with a credit card?: The Clerk of Courts contracted with a third-party vendor so court costs may be paid on the internet at Official Payments.com using American Express, MasterCard, Visa, or Discover credit cards. There is three percent processing fee charged by the vendor.

9. How can I find out how much I owe for costs, fines, and restitution?: The Pennsylvania Unified Judicial System has a website that lists all outstanding amounts due by docket number at the following address: http://ujsportal.pacourts.us/docketsheets/cp.aspx You can do a search either by “Common Pleas Docket Number” or by name by clicking on “Search Type” and entering the requested information.

10. Who do I contact if cannot make a payment on time?: All cases are split up alphabetically based on the defendant's last name: A-H 717.240.6275 or 1.888.697.0371 ext 6275 I-Q 717.240.6260 or 1.888.697.0371 ext 6260 R-Z 717.240.7897 or 1.888.697.0371 ext 7897 The Adult Probation and Parole Office hours are Monday thru Friday 8:00 AM to 4:30 PM

11. What are the requirements to become a Cumberland County Adult Probation and Parole Officer?: Any individual desiring to become an Adult Probation and Parole Officer must possess a minimum of a Bachelor’s Degree from an accredited college or university, preferably in the field of criminal justice or behavioral science. A resume, a copy of your college transcript, a completed Cumberland County Employment Application available from the Human Resources Department, and letter of intent must be sent to the following address: Cumberland County Human Resources Department One Courthouse Square, Suite 204 Carlisle, PA 17013 Applications are retained for six months. DO NOT send applications directly to the Adult Probation and Parole Department.

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Aging

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1. What is an 'Advanced Care Directive'?: An advance health care directive is a written set of instructions expressing your wishes for medical treatment. It may contain a health care power of attorney, where you name a person called a “health care agent” to decide treatment for you, and a living will, where you tell your health care agent and health care providers your choices regarding the initiation, continuation, withholding, or withdrawal of life sustaining treatment and other specific instructions. You may limit your health care agent’s involvement in deciding your medical treatment so that your health care agent will speak for you only when you are unable to speak for yourself or you may give your health care agent the power to speak for you immediately.

2. What are 'Home & Community Based Services'?: As most people prefer to stay in their homes and live independently for as long as they can, federal, state, and local government agencies have collaborated to develop several programs that may provide for extended services and supports to be provided in home and community-based settings. Whether or not you are eligible for these programs will depend on your age, income and resources; your need for assistance; and the availability of funds. Contact our agency for more information about these programs.

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Bureau of Elections

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1. Where do I vote?: After your Voter Registration Application has been processed, you will receive a Certificate of Voter Registration that will indicate your polling place and address. You can also contact the County Election Office for your polling place location or check our online listing of polling places.
Polling Places

2. How do I check the status of my Absentee/Mail-In Application or Ballot?: Click here to access Mail-In/Absentee Application or Ballot Tracking.

3. How do I cancel my annual/permanent Mail-In or Absentee Ballot request?: Please complete the Annual/Permanent Status Cancellation Form. This form can be returned to our office by regular mail, email to bureauofelections@cumberlandcountypa.gov or by fax to 717-240-7759.

4. What are the voter identification requirements?: For current information about the Voter ID requirements, see our Voter Identification page.
Voter Identification

5. What is the deadline to apply for an absentee or mail-in ballot?: Absentee & mail-in ballot applications must be received by the County Elections Office no later than 5:00 pm on the Tuesday prior to the primary or election. However, we highly recommend that you apply as early as possible to allow time for necessary mailings. Postmarks are not accepted.
View the Bureau of Elections Calendar

6. When must the voted ballot be returned?: All voted absentee & mail-in ballots must be received by the County Election Office no later than 8:00 pm on the day of the primary or election.
View the Bureau of Elections Calendar

7. Are Voter Registration records available to the public?: All Voter Registration records are considered public documents and are available for public inspection under the supervision of the County Election office staff.

8. How do I become a candidate?: Anyone wishing to become a candidate for a county, school or municipal level elected office may pick up a petition, instructions, and an election calendar from our office or may print these items from the "Candidate Services" section of our website.

9. Who may sign a petition?: Each signer must be a registered elector in the same political party and political district referred to in the petition. Each signer must personally insert the information requested on the petition this includes: signature, residence as it appears on their voter registration, including municipality name, and date of signing. All information must be complete to be accepted by County Election Office. Each signer may sign petitions for as many candidates for each office as they are permitted to vote for.

10. How do I become a candidate for a State Office?: You must contact the State Bureau of Elections at 717.787.5280 for the necessary paperwork and information.

11. How long is someone registered?: The lifecycle of a voter registration can be viewed here.

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CASA

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1. What is a CASA volunteer?: A Court Appointed Special Advocate (CASA) volunteer is a trained citizen (21 years or older) who is appointed by a judge to represent the best interests of a child in court. Children helped by CASA volunteers include those in foster care for whom permanency is being addressed. Most of the children are victims of abuse and/or neglect.

2. What training does a CASA volunteer receive?: CASA volunteers undergo a thorough training course conducted by the local CASA Program. Training requirements vary from program to program, but Cumberland County CASA offers 40+ hours of training. Volunteers learn about courtroom procedure from the principals in the system—from judges, lawyers, social workers, court personnel, and others. CASA volunteers also learn effective advocacy techniques for children, and are educated about specific topics ranging from child sexual abuse to early childhood development and adolescent behavior. Volunteer trainees also observe dependency court proceedings. In addition to the initial training volunteers receive, they are also expected to complete 12 hours of in-service training annually.

3. What responsibilities does a volunteer have as a CASA?

As a child advocate, the CASA volunteer has four main responsibilities:

to serve as a fact-finder for the judge by thoroughly GATHERING INFORMATION on the current and background facts of each assigned case;
to provide these facts in report form to the Court and to speak for the child in the courtroom, ADVOCATING for the child’s best interests;
FACILITATING communication between the parties in the case; and
to continue MONITORING the parties in the case, ensuring that dependency is brought to a swift and appropriate conclusion in the child's best interests.

4. How does a CASA volunteer gather information on a case?: In order to prepare a recommendation, the CASA volunteer talks with the child, parents, family members, social workers, school officials, health providers and others who are knowledgeable about the child’s history. The CASA volunteer also reviews all records pertaining to the child—school, medical and caseworker reports, etc.

5. How does a CASA volunteer differ from a caseworker?: Caseworkers are employed by the County. They may be responsible for multiple cases at one time and are frequently unable to conduct a comprehensive investigation of each. The CASA volunteer is assigned to only one child or sibling group at a time. The CASA volunteer does not replace a caseworker on a case; he or she is an independent appointee of the court. The CASA volunteer can examine a child’s case thoroughly, has knowledge of community resources, and can make recommendations to the Court, independent of state agency restrictions.

6. How does a CASA volunteer differ from an attorney?: The CASA volunteer does not provide legal representation in the courtroom. That is the role of the attorney or Guardian ad litem. However, the CASA volunteer does provide crucial background information that assists attorneys in presenting their cases. It is important to remember that CASA volunteers do not represent a child’s wishes in court. Rather, they speak to the child’s best interests.

7. Is there a "typical" CASA volunteer?: CASA volunteers come from all walks of life, with a variety of professional, educational and ethnic backgrounds. Nationwide approximately half of the volunteers are also employed in regular full-time jobs and approximately 80% are female.

8. How does the CASA volunteer relate to the child?: CASA volunteers offer children continuity and advocacy during complex legal proceedings. They explain to the child the events that are happening, the reasons they are in court, and the roles the judges, lawyers, and social workers play. CASA volunteers also encourage the child to express his or her own opinion and hopes, while remaining objective observers.

9. Do lawyers, judges and social workers support CASA?: Yes. Locally, Judge Edward Guido was instrumental in establishing the Cumberland County CASA Program in 2000. CASA has been endorsed by the American Bar Association, the National Council of Juvenile and Family Court Judges, and the Office of Juvenile Justice and Delinquency Prevention of the U.S. Dept. of Justice. The other Judges and Hearing Officer who hear dependency cases in Cumberland County also embrace and support the CASA concept.

10. How effective have CASA programs been?: Findings have shown that children who have been assigned a CASA volunteer tend to spend less time in court and in the foster care system than those who do not have CASA representation. Judges have observed that children with CASA volunteers also have greater chances of finding permanent homes than children who do not have a CASA.

11. How much time does it require?: Each case is different. A CASA volunteer usually spends more time conducting research and interviews prior to the first court appearance. Once the initial court report is complete, volunteers spend approximately 10-15 hours a month maintaining contacts and gathering information. CASA volunteers meet with the child(ren) they are assigned to at least monthly.

12. How long does a CASA volunteer remain involved with a case?: The CASA volunteer remains committed to the case until it is permanently resolved, i.e., when the child is deemed to be safe and dependency is terminated. This may take from 18 to 24 months. One of the primary benefits of the CASA Program is that, unlike others involved, who often rotate cases, the CASA volunteer is a consistent figure in the proceedings and provides continuity for the child.

13. What children are assigned CASA volunteers?: Children from birth to 21 years of age who are victims of abuse and/or neglect and who have become wards of the Court may be assigned a CASA volunteer.

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Children & Youth

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1. What can I do if I am concerned about the care or treatment a child is receiving?: You can call the Agency and ask to speak to a Screener. This caseworker will take the information and a decision will be made regarding the Agency's need to respond.

2. How old does a child have to be to be left alone?: There is no law in the state of Pennsylvania regarding how old a child can be to be left alone.
This agency advises callers to consider each situation individually. Things that should be considered are: age of child, length of time alone, and does the child know emergency numbers such as 9-1-1 and/or someone they should contact in case of emergency.

3. If I call, will my name be given to the people I am calling about?: No. The law protects the confidentiality of referral sources. Callers may remain confidential in all child abuse referrals regardless of their relationship to the family. Most callers may remain confidential in other reports with the exception of callers who are making allegations against a current spouse, and ex-spouse, or a paramour with who the caller has children.
School staff reporting chronic truancy of a youngster will most likely have told the parents they are planning to make the report. We never disclose or confirm confidential referral sources.

4. What happens if a child is hurt or in danger after office hours, or on weekends or holidays?: There is an on-call caseworker and supervisor available at all times. Call County Control at 717.243.4121 and tell them you need to speak to a Children and Youth Services caseworker about an emergency situation. They will contact our emergency duty staff immediately, who will then contact you to discuss your concerns and/or take steps to assure the safety of the child.

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Clerk of Courts

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1. How can I find my Criminal Docket Number?: The Clerk of Courts Office has 2 public terminals for your use or at the link below to a State Run Website.
More...

2. Where can I pay my Costs & Fines?: You may pay your costs & fines at the Cumberland County Courthouse Costs & Fines Dept. on the 2nd floor, Mon.-Fri., between the hours of 8:00 am and 4:30 pm, mail your payment, or you may pay online with a credit card at the link below. However, online payments are limited to a maximum of $1,000 and are subject to a flat $2.75 convenience fee per payment. Any number of such payments are permitted. The following credit cards are accepted: Visa, Master Card, American Express or Discover Cards.
Cost & Fines Page

3. How do I post bail on a criminal case?: The Clerk of Courts Office must have the criminal case or you will have to contact the Magisterial District Judge that set the bail. The Clerk of Courts Office only accepts Cash or Certified Bank Check. You may contact a Professional Bondsman. Percentage bails are only accepted if ordered by a Judge.

4. How are cost, fines and restitution determined?: Costs are mandated by law or local rule. Some fines are mandated by law, while others are determined by the Court. Restitution is determined based on the amount of damage incurred.

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Clerk of Orphans' Court

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1. How far back do your marriage records go?: We have marriage records from 1885 to the present provided they applied in Cumberland County.

2. How far back do your Orphans' Court records go?: Orphans' Court records are available from 1750 to the present.

3. How far back do your birth and death records go?: Our birth and death records are from 1894 to 1906. After 1906 all birth and death records are issued by the Pennsylvania Department of Health, Division of Vital Records.

4. Do I need to make an appointment before I come in?: Appointments are strongly encouraged! Please arrive before 4:00 p.m. to allow time to complete your transaction.

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Commissioners

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1. Do you have maps of the county?: Although there are no printed maps available, the GIS Department offers access to online maps of Cumberland County.
Cumberland County GIS Web Mapping

2. What is the population of Cumberland County?: 262,919 is the most recent estimate (2021) from the U.S. Census Bureau.
Visit The U.S. Census Bureau

3. Who are the Cumberland County Elected Officials?: A list of elected officials can be found at the link below.
Elected Officials

4. Does Cumberland County own any roads?: No, the municipality or the state owns the roads.

5. What are the municipalities and their phone numbers?: A municipal list and contact information can be found at the link below.
Municipal Contact List

6. Who are the Legislators in our area?: Area legislators can be found at the following link.
Federal & State Elected Officials

7. Does the county require a license for small businesses?: Call the municipality in which the business will be located to see if they require a license. There is no requirement for a license or permit from the county, however, there may be a requirement with the local municipality, as well as the state. You may contact the Bureau of Corporations and Charitable Organizations at 717.787.1057. For additional information, visit the Department of State's website.
www.dos.pa.gov

8. Does the county have a Consumer Affairs Office?: The county does not have a Consumer Affairs Office. You may contact the State Bureau of Consumer Protection at 800-441-2555 or the State Office of Consumer Advocate for Public Utilities at (717) 783-5048. For additional information go to the Pennsylvania Attorney General's website.
PA State Attorney General

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Conservation District

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1. How should I plant my trees?: Dig a hole deep enough to make sure roots extend downward and do not form a "J". Make sure the hole is deep enough to cover all roots. Pack soil firmly around the roots. Keep watered. If possible, keep weeds and grass from growing to high or thick, blocking the sunlight from the tree.

2. How do I care for the seedlings if I am not going to plant them right away?: The trees should be "Healed in". Dig a small hole or trench, tamp the seedlings in the ground, keep watered.

3. What are tree shelters?: A tree shelter is a biodegradable polypropylene tube that surrounds your hardwood seedlings and protects them from deer, rabbits, rodents, herbicides, mowers and weed trimmers. Tree shelters create a greenhouse environment that encourages seedling growth. Not recommended for evergreens.

4. What is your fee schedule for E&S plan reviews?: It is located under programs on the Erosion & Sedimentation page.

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Coroner

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1. Does the Coroner investigate every death?: The coroner investigates only sudden, suspicious, violent and unexplained deaths. This includes deaths of persons who may appear to have died from natural causes but are not under a doctor's care or do not have a significant medical history. The Coroner's office must also review all deaths of "persons whose bodies are to be cremated, buried at sea or otherwise disposed of so as to be thereafter unavailable for examination" before final disposition by the funeral director.

2. Is an autopsy always necessary in a Coroner's case?: Each case is evaluated independently to determine the cause and manner of death. If the Coroner is unable to determine the cause and manner of death, the law requires that "he shall perform or order an autopsy".

3. Must the family give permission for an autopsy to be done?: If the Coroner orders an autopsy because he is unable to establish the cause and manner of death, the family does not have to give permission. If the Coroner does not order an autopsy, the family always has the right to have one done at their own expense.

4. Does the Coroner perform autopsies?: The Coroner hires Pathologists or Forensic Pathologists to perform autopsies and report their findings to the Coroner.

5. Who pays for the autopsy and/or tests ordered by the Coroner?: The taxpayers of Cumberland County pay for services ordered by the Coroner as part of his official duties. These expenses are included in the Coroner's annual budget.

6. What income does the Coroner's Office return to the county?: The only income generated by the Coroner's office is fees charged for copies of reports and for cremation releases. Generally these reports are requested by insurance companies and/or attorneys to help them to verify the circumstances of the death. Actually the fee is for the information in the report, as it is often used to help determine whether to pay an insurance claim, whether double indemnity applies or whether a lawsuit may be successful.

7. Why does the Coroner charge a fee for a cremation release?: The release for cremation is required for all persons whose bodies are to be cremated, buried at sea or otherwise disposed of so as to be thereafter unavailable for examination (usually those who are donating the body to science). The great majority of these deaths are certified by the attending physicians and would not otherwise fall under the jurisdiction of the Coroner. Each of these deaths must be reviewed and often contact must be made with the physician's office or the medical records department of the facility where death occurred. This additional workload justifies a specific fee to be paid by the users of the specific service rather than by the taxpayers in general.

8. What responsibilities do Deputy Coroners have?: Deputy Coroners can perform all of the duties of the Coroner, in his place, and have the same authorities, subject only to internal office procedures.

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Court Administration

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1. How do I get a copy of my hearing / trial transcript?: You must contact the court reporter assigned to the Judge who handled your case. Written requests should be sent in care of the Court Administrator's Office.

2. May I speak directly to the Judge?: By law, you are not permitted to speak to the Judge except in a properly scheduled hearing.

3. Where is the Law Library and what are the hours?: The Cumberland County Law Library is located in the Bosler Memorial Library. Hours are posted on their website.

4. I have a complaint against Domestic Relations, Probation, or another department, what should I do?: You may write a letter to the President Judge with your complaint.

5. Where should I direct my questions if I have been summoned for jury duty?: Contact the Court Administrator's Office by phone at 717.240.6200 or by Email

6. How many copies of a brief are required for Argument Court?: The original brief plus two copies. If you wish to have time stamped copies returned to you, you must provide extra copies and a self-addressed, stamped envelope. Briefs are not retained after the Argument Court session has passed. In the event of a continuance or the striking of the case, the briefs must be re-filed.

7. When must Argument Court briefs be submitted?: The moving party must file a brief 14 (fourteen) calendar days before the date of argument. The responding party must file a brief 7 (seven) days prior to argument.

8. Which organization provides attorney referrals?: Contact the Cumberland County Bar Association at 717.249.3166 or at 800.990.9108.

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Cumberland Link

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1. What does the Pennsylvania Link do?: The Pennsylvania Link is an Aging and Disability Resource Center. The Link assists consumers of all ages living with a disability, as well as consumers 60 years of age or older, with accessing social services and navigating through a sometimes complex human services system.

2. What is the difference between programs administered through Social Security: SSA, SSD and SSI?

SSA is the basic Social Security Benefit. People who qualify for this program have paid into the system by earning enough work credits through their lifetime and have reached full retirement age. People may opt to draw on their SSA benefit as early as age 62, but will receive a reduced benefit.

Social Security Disability, or SSD, is similar to the SSA benefit in that a person must pay into the system to earn enough work credits. However, due to a long term disability, the person is unable to continue to work. In order to obtain SSD a person must apply for the benefit through Social Security. Many people are declined the first time they request SSD and may appeal the decision. Although it is not required, consulting an attorney may improve the appeal success and timeliness.

SSI is Supplemental Security Income. This program is for people who are low income and are age 65 or older or are unable to work due to disability. To apply for this program, a person must contact Social Security. It is important to note that unlike SSA and SSD, where a person has paid into the program and the benefit is an entitlement, SSI is a program that has income and resource limitations and is not an entitlement. Failure to stay within the eligibility requirements will result in a reduction or termination from the program. Social Security Web Site

3. What is the difference between a subsidized housing complex and the Housing Choice Voucher/Section 8 program?

There are a number of housing complexes throughout the area which cater to specific populations of low to moderate income consumers. How each one is funded determines the population that the facility can serve and income limits for the facility. Some of these facilities also have subsidized rent. The subsidy is determined by a person’s income, less certain expenses. When a person resides in a facility offering a subsidy, the rent assistance will end when the person leaves the facility.

The Housing Choice Voucher program, commonly referred to as Section 8, offers a similar subsidy as the above mentioned subsidized housing complexes. However, a person is issued a Housing Choice Voucher under this program. That person must find a landlord in the community or a housing complex which is willing to accept the voucher. When a person with the Housing Choice Voucher wishes to move, they can take the voucher, and therefore the subsidy, with them.

For more information on either of these programs, contact the Cumberland County Housing and Redevelopment Authorities or the Cumberland Link. Cumberland County Housing Authority

4. Where can I get help with housekeeping?: Housekeeping is a big concern for many people, particularly those who experience physical limitations due to age or disability. However, if the only service a person needs is housekeeping, they will need to purchase the service through an independent agency providing in-home care or housekeeping.
If a person needs assistance with personal care, there may be resources available to help offset the costs associated with these services. There are two programs that may assist a person with personal care in the home:
For those 60 years of age or older, Cumberland County Aging and Community Services can provide a few hours per week for personal care services. There may be a co-pay for Options services.
The other possibility for getting services mentioned above is under the Medical Assistance Waiver program. There are Waiver programs designed for people who require Nursing Home Level of Care but opt to remain in the community. Contact the Link for more information on the various Waiver Programs. To enroll in a Waiver you must call the Independent Enrollment Broker at 1-877-550-4227.

5. Where can I get assistance with paying my utility bills?: There are various programs and agencies which can help with utility bills. Contact the Cumberland Link to determine which programs in your area can help.

6. Where can I get help with my finances?: Many people have issues with making ends meet financially. However, there are limited resources to help with providing funds directly to a consumer. Many times, the Link can help with determining programs for which a person may be eligible that might better use the money they have coming in. In some instances, however, a person may be better suited to speak with a program geared towards financial education or money management. Contact the Cumberland Link to see where you can access services to help with developing better financial plan.

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Domestic Relations

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1. How do I file for support?: A spouse or custodial parent/guardian may file a support action by appearing at the Domestic Relations Office Monday through Friday between the hours of 8:00 A.M. and 3:30 P.M. For further information, please review
Filing for Support

2. How is support determined?: The amount of child support awarded by the court is established in accordance with the Pennsylvania Support Guidelines, which are in the Pennsylvania Rules of Civil Procedure Rule 1910.16. The Support Guidelines were developed on the premise that the child(ren) of separated or divorced parents should receive the same proportion of parental incomes as if the parents were together. For further information, please review
Establishing a Support Order

3. What is the quickest way to begin receiving support?: Upon filing for support, if the parties already have an agreement regarding the support issues (financial amount, medical provision, effective date), they may appear in the office to sign a support agreement. For further information, please review the third paragraph of
Establishing a Support Order

4. How is a support order enforced?: The Court will use all methods available by law to compel payment of the support order including incarceration. For further information, please review
Enforcing a Support Order

5. How do I file an "appeal"?: Within 20 days of the Conference Officer's recommended order, either party has the option to file a request for a de novo hearing. Within 20 days of the Support Master's recommended order, either party has the option to file exceptions. For more information please refer to
FAQ - De Novo Hearing/Exceptions

6. What if I have additional support related questions?: Please review our Domestic Relations Services page and/or the FAQs on the Pennsylvania Child Support Website

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Drug & Alcohol - Evaluation, Treatment, Case Management & Funding

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1. Where can I get a DUI or ARD evaluation?: You may contact any Drug and Alcohol Treatment provider listed in the phone book; providers each have their own rate for this service. Cumberland-Perry D&A does NOT pay for ARD or DUI evaluations.

2. How can I get an assessment if I am in prison?: If you are incarcerated in a county prison, Cumberland-Perry D&A accepts referrals from your probation officer, your attorney, and/or the case manager at the prison. We do not accept referrals from friends or family members, and we do not do assessments at state or federal prisons.

3. Where can I get a listing of AA, NA, or Al Anon meetings?: Call or come into the Cumberland-Perry D&A office, where we have local meeting schedules available. Or contact the following answering services: Alcoholics Anonymous (AA)....717.234.5390 or [toll-free] 888.930.4589 Narcotics Anonymous (NA).....717.233.3733 Al Anon/Alateen..........................717.257.1033 or [toll-free] 877.501.1205 Or find this information online...
(see our web page)

4. How do I get into detox?: If you think you need detox, contact Cumberland-Perry D&A during business hours (Monday-Friday, 8:00 AM-4:30 PM). If you are calling after business hours, you can contact one of the following: Crisis Intervention Holy Spirit Hospital.............................717.763.2222 Carlisle Regional Medical Center...717.243.6005 All other areas.....................................800.350.HELP Common Ground (Harrisburg)........888.237.8984 Roxbury (Shippensburg)..................800.648.4673
More...

5. How do I get into inpatient treatment?: If you are requesting inpatient treatment, please contact Cumberland-Perry D&A and ask to speak to the screener. We will schedule you for an assessment and determine if you meet eligibility requirements for funding.

6. What should I bring to my assessment?: If you are scheduled for an assessment at Cumberland-Perry D&A, please bring a photo ID, copy of your birth certificate, proof of income, proof of residence, and documentation of any medical problems, including unpaid medical bills, with you to your appointment. (If you go directly to detox without meeting with a case manager first, you should bring this paperwork along with you to the treatment facility.) If you do not have some of this information, your case manager can help you to obtain it.

7. What is a case manager?: A case manager is a trained specialist who will assist you in identifying your treatment needs through a process called an assessment or an evaluation. If you are recommended for Inpatient Treatment, your Case Manager will refer you to an appropriate provider agency and monitor your progress during your stay.

8. Does Cumberland-Perry D&A Case Management provide other services after I complete inpatient treatment, or while I am in outpatient treatment?: Yes. Intensive Case Management (ICM) services are available to clients who are actively pursuing recovery and need a more involved level of case management. ICM services address a variety of needs, including help with getting housing, education, child care, and employment.
More...

9. Is there a limit to the number of times Cumberland-Perry D&A will pay for my treatment?: Eligibility for funding is determined on a case-by-case basis. We will consider your present situation as well as the circumstances relating to your previous treatment experiences.

10. How do I get into outpatient treatment?: Contact Cumberland-Perry D&A for information about local, licensed outpatient treatment providers, or contact one of our contracted providers directly.
More...

11. Is all information kept confidential?: All information is kept strictly confidential in accordance with Federal, State, and HIPAA confidentiality laws and regulations. Information is disclosed only with written consent of the client, or by subpoena and court order from a judge. However, if the Case Manager suspects a client may be suicidal or homicidal, or if any harm to a child is disclosed, the Case Manager has a professional responsibility to share this information with appropriate persons to ensure safety.

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Drug & Alcohol - School-Based Intervention (SAP)

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1. What is the Student Assistance Program (SAP)?: In Pennsylvania, every middle school and high school and some elementary schools have a Student Assistance Program (SAP). The purpose of this program is to be a resource for parents, school staff, and other people who care when students are showing warning signs of problems which may affect their success in school.
Read more about SAP and services we provide...

2. What Cumberland County Schools have SAP?: Student Assistance Programs exist in every middle school and high school in Cumberland and Perry Counties - and in some elementary schools as well.
To find out more about SAP in your school...

3. Who do I contact to make a referral to SAP?: Any concerned individual may refer a student by contacting the student’s guidance counselor or any member of the Student Assistance Team at their school.

4. What are the signs of drug/alcohol use?: Sometimes it can be difficult to recognize the signs of alcohol and other drug use in adolescents, but there are some behaviors that are definite warning signs.
More...

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Electronics Recycling

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1. Should I be worried about private or personal information on my computer?: Cumberland County will take steps to secure computers with hard drives and hard drives by themselves while in the possession of Cumberland County and awaiting transportation to our R2 certified recycler. Cumberland County cannot, however, 100% guarantee the security of such information. We recommend you erase all personal and private files from your computer or hard drive before turning it over to us.

2. Why are you charging a fee to recycle electronics when I already pay taxes?: Fees are required to pay for the costs of this program. Cumberland County has never used general fund tax dollars for its Recycling & Waste program expenses. Only those who choose to use the program will be required to pay for it through the fees that we charge.

3. Doesn't Pennsylvania have a law that requires electronics manufacturers to pay for recycling?: Yes, Pennsylvania has a law that requires electronics manufacturers to fund the recycling in a given year the total weight of products they sold two years ago. Recently manufactured electronics weigh considerably less than those made ten or more years ago. As a result, manufacturer recycling requirements decrease every year because the sales weight of newer electronics decreases. Meanwhile, most of the electronics recycling stream is comprised of older, heavier units that enable manufacturers to quickly meet their established weight-based recycling goals, after which they typically suspend their recycling efforts for the remainder of the year. In the end, manufacturer supported recycling programs do not meet the demand for electronics recycling in Pennsylvania. No electronics manufacturers have offered to support electronics recycling in Cumberland County.

4. Can I leave my electronics behind if no one is there?: Absolutely not! Leaving electronics at the recycling center during closed hours is considered illegal dumping. High resolution security cameras have been installed in multiple locations around the facility to identify illegal dumpers. Illegal dumpers will be prosecuted to the fullest extent of the law.

5. Who is eligible to use the electronics recycling center?: Anyone can use the facility. One benefit of a fee based site is source of material is not an issue. As long as the recycling fee is paid, it does not matter where the customer lives or whether the electronics are from homeowners, businesses, or institutions.

6. What if I have a lot of electronics?: The drop off of large volumes of electronics must be scheduled in advance. We would prefer to work with you to prepackage your electronics ahead of time versus showing up with a dump truck load of electronics that may take a while to sort through and weigh.

7. Why is the County doing this when other recycling opportunities (i.e. Best Buy, Staples) exist?: The County is primarily attempting to address the lack of television recycling opportunities Pennsylvania's electronics recycling law has created. Televisions are the most difficult and most expensive of the electronics to recycle. This is why it is so hard to find a place to recycle them. We will gladly accept the other electronics on our acceptable items list but want the public to know that recycling outlets for the other electronics may exist at better rates. Click here to view possible outlets for electronics other than televisions.

8. Why can't I just put my electronics in the trash?: Pennsylvania's electronics recycling law bans televisions and computer equipment from disposal as solid waste.

9. What happens to my electronics after I drop them off?: Electronics will be sorted into like materials and packaged on either pallets or in Gaylord boxes. Once a full load of electronics is obtained (18,000 pounds), the collected electronics will be sent to our contracted recycler, Sunnking, in Brockport, New York. Sunnking is certified to the R2 Standard. The R2 Standard provides a common set of processes, safety measures, and documentation requirements for businesses that repair and recycle used electronics. R2 is rigorously and independently audited, emphasizing quality, safety, and transparency.

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Finance

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1. How can I get a copy of the County budget?: Current and prior County budgets are available online or you can visit either the Finance Office (Historic Courthouse) or Commissioner's Office (Main Courthouse) in person to request a copy.
Budget Documents

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GIS

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1. Can I obtain GIS data or a paper map of my residence from the GIS department?: Countywide GIS data, and paper maps of specific parcels are available for purchase from the Property Mapping Department. Information for parcels can be accessed through the Property Mapper portal. The Cumberland County Visitors Bureau offers a free county map with major roads.

2. What can I do if the interactive applications do not work?: The best thing that can be done is to wait 15 minutes and try using the application again. If the application works after waiting, it was probably stopped by our department for maintenance. If the application is down for an extended period of time, please notify our office (toll free) at 888.697.0371 x6419 and we will promptly look into the cause.

3. What does GIS stand for, and what does it do?: GIS is a subdivision of Information Management that is concerned with the spatial relationships of people, places, and things. The GIS Department creates and maintains the County's geospatial database and maps.

4. Who uses GIS?: In addition to the various levels of government that use GIS to advance business decisions and improve the delivery of services, many other fields take advantage of this technology. Professionals in fields varying from utilities, engineering, health care, environmental concerns, and business development make use of this technology.

5. How does Cumberland County use GIS?: GIS supports the Department of Public Safety by developing the information that is used in dispatch of emergency services. GIS has also supported Planning with development of a zoning layer to better manage the growth within the county. Planning also uses GIS to support economic development, recreation, and farmland preservation. Vector Control uses GIS to administer the West Nile and Gypsy Moth programs in conjunction with the state. Conservation District uses GIS to support the Chesapeake Bay program, soil erosion control, and storm water management. Finally, Tax Assessment uses GIS to maintain a visual record of the tax base of the county.

6. Do I use GIS in my daily life, and what are some examples?: Most every person has used GIS. If you have ever used Google Maps/Bing for directions or Google Earth to look at any part of the country, then you have used a GIS-based application. Additionally, many local governments, including Cumberland County, offer web based services on the internet to assist citizens.

7. Is aerial photography available for the County?: Yes. The county currently has 1-foot pixel resolution color photography. These pictures were flown by the Pennsylvania Department of Conservation and Natural Resources (DCNR) in April 2007. In 2016, imagery was flown by EagleView Technologies (Pictometry). This imagery is 9-inch resolution color photography. It is available on the
Property Mapper.

8. How often is the GIS data updated internally?: The data is completely updated at least once quarterly. Layers that require weekly maintenance are updated more frequently. Road Center-lines and Address Points are generally updated every two weeks if possible. The tax parcel line work and related annotation is updated every week. New attribute information for the parcels is posted monthly.

9. Is census data available in GIS format?: Yes. It is a part of the data available for purchase from Tax Mapping. You can look for specific facts about your community on the
U.S. Census Bureau's American Factfinder.

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Human Resources

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1. How do I find your job postings?: Please visit click on the 'Careers' link at the top of our site. It will take you to the most recent job openings within the County. The openings are categorized within the page. Click on the job that you are interested in for a detailed description.
View Job Postings

2. Do I have to apply online?: We do prefer that all candidates apply online, and advise that you create a username and password for future logins.

3. Can I apply for a job that is not posted?: All positions available at the County will be posted. If you do not see a posting for a particular position and want to apply anyway, please fill out an application using the PDF file at the bottom of the 'Career' page. You will need to save it to your computer, fill out the interactive form, attach it, along with any other documents you wish to send, to an email to humanresources@ccpa.net. Your application will remain on file up to a year from the date you submit it.

4. How long does my application stay on file?: We will keep your application on file for a year from the date you submit it to us.

5. Who should I contact with questions concerning a position?: Please feel free to contact our HR Generalist at 717.240.5364 for questions regarding position openings and applications.

6. How long should I wait before checking the status of my application after applying for a position?: We typically advise applicants to wait at least a week from the date the application was submitted before contacting our office. This gives our office the necessary time to process the application.

7. Where can I find a summation of your benefits?: Please visit the link on HR's homepage titled "Overview of Benefits."

8. Do I need to fill out a new application for each job I apply for?: Yes, unless you create an account on our site with a username and password. The advantage in doing this, is that you can go into the positions you are interested in, click 'Apply Now' and it will automatically populate your application. If anything needs to be edited on your part, you may do so then.

9. Do you offer tuition assistance for employees?: Yes. We do offer a comprehensive Tuition Assistance plan for full-time County employees.

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IDD Early Intervention

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1. What happens if I decide to register my child?

1. A service coordinator will contact you to set up an initial evaluation, usually in your home.

2. Your child will be evaluated in six areas of development: cognitive, speech, gross motor, fine motor, social / emotional, and self help.

3. If your child is eligible for service, the Service Coordinator and therapists will work with you to develop a plan which will help your child meet their individual needs.

4. The evaluation process and planning must occur within 45 calendar days from first date of contact.

2. What happens at age three if my child still needs support?: The responsibility for service then shifts to the Department of Education. The Capital Area Intermediate Unit is the local provider of care for this area. At least 90 days before a child's third birthday, your child's Service Coordinator, a representative from the Intermediate Unit, and the child's parents will meet to begin the planning process to continue services.

3. I have a child and am concerned about their development. What should I do?: If your child is between birth and three years old, contact the Early Intervention Unit of this office at 717.240.6320 and ask to speak to Early Intervention Intake.
If your child is aged three years through school age, call the Capital Area Intermediate Unit and press zero at prompt.

4. What services do you offer children who are eligible for Early Intervention services?: We offer a host of supports to families in their typical routines and settings such as home, child care program, the playground, grocery store, the park, etc. Services can include physical therapy, occupational therapy, speech therapy, special instruction, audiological services, supports for children with vision or hearing issues, and many more.
All services are provided at no out-of-pocket cost to the family. The family is a very important part of the team to help make all decisions about their child's services and plan.

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IMTO

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1. Having trouble viewing files on our website?: Most of the files Cumberland County provides are in Adobe PDF format, but in some cases Cumberland County provides files in Microsoft format. Please follow the link provided to download the available readers.
Available Readers....

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Intellectual & Developmental Disabilities

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1. If my child has been diagnosed with developmental disabilities, can they receive services through your office?: Please call the IDD Service Office at 888.697.0371 x6320 and ask for Intake.

2. How do I know if my child is eligible for developmental disabilities funded services?: Please call the office at 888.697.0371 x6320 and ask for Intake. During the intake process, that determination is made.
Since IDD Services are voluntary, it is imperative the individual or their parent / legal guardian make the referral, not the school, doctor, or any other outside organization or person.

3. How are services for persons with developmental disabilities funded?: Waivers are the primary funding source for developmental disabilities supports and services in Pennsylvania. Waivers are combined with federal and state funds. Waiver funding is limited and is based on eligibility and availability of funding.

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Juvenile Probation

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1. How is my child referred to the juvenile probation office?: A child is referred to the juvenile probation office by local police departments if they are between the ages of 10 and 18 and are alleged to have committed criminal charges consisting of misdemeanor or felony offenses. A juvenile referral form is submitted by the arresting office listing the juvenile's information, the alleged charges, and a detailed summary of what allegedly occurred. The police officer may inform you or your child that criminal charges are being filed but they are not obligated to do so.

2. Can a juvenile be fingerprinted or photographed?: In Pennsylvania, a juvenile who has been charged with a misdemeanor or felony offense may be fingerprinted or photographed. If a juvenile is adjudicated delinquent on any misdemeanor or felony offense, then by law, they are mandated to be fingerprinted and photographed.

Additionally the juvenile be required to submit to a DNA sample if he/she is adjudicated delinquent of a felony offense or certain sexual based misdemeanor offenses.

3. Why was my child detained?: Cumberland County Juvenile Probation will determine whether a juvenile presents a significant risk of harm to themselves or others if he or she remained in the community. Juveniles can also be detained if there is a concern that they will not appear for a court hearing.

4. How do I contact or visit my child if he/she is detained or placed into emergency shelter care?

The following is a list of detention centers and shelters used by the Cumberland County Juvenile Court. All of these programs have visiting hours for family to visit with their child. Please contact the facility directly to obtain more details regarding visits.

Abraxas Youth Center (Detention and Shelter)
10058 South Mountain Road, Bldg #3
South Mountain, PA 17261
Phone: (717) 749-3066

Children’s Aid Society (Shelter)
255 Miller Street
Chambersburg, PA 17201
Phone: (717) 264-7000

Northampton County Juvenile Justice Center (Detention)
650 Ferry Street
Easton, PA 18042
Phone: (610) 559-6850

Lancaster County Youth Intervention Center (Detention)
235 Circle Avenue
Lancaster, PA 17602
Phone: (717) 299-7821

York County Youth Development Center (Shelter)
3564 Heindel Road
York, PA 17402
Phone: (717) 840-7570

5. What happens after my child is detained?: A hearing will take place before a Judge within 72 hours of a juvenile’s detention. This hearing will determine whether the juvenile will remain in detention or be released back to the community. A probation officer will contact you to provide details related to the hearing including the time and date.

6. What happens if my child has been arrested and criminally charged by the police but was not detained?: All charges are submitted to and reviewed by the District Attorney’s office prior to being referred to the juvenile probation office. When the juvenile probation office receives a referral form, it is reviewed by a department supervisor to determine if a diversionary program (Youth Aid Panel) would be an appropriate option. A letter from the probation office will be sent to the juvenile and family indicating a date and time for your child's intake interview.

7. What happens at the intake interview?

The intake interview consists of the juvenile, parents, Intake Probation Officer and the juvenile's attorney (if parents/juvenile desire to have one present at the interview) and is conducted at the Juvenile Probation Department. At the Intake interview, the alleged criminal charges will be reviewed. Your child will be asked if they are going to plead guilty or not guilty.

If pleading guilty, the Intake Officer will continue to gather important information concerning your child's homelife, school, employment and any possible counseling he/she is involved in. A YLS risk assessment will also be completed. This information will be used to present a dispositional recommendation to the Juvenile Court concerning your child.

If your child pleads not guilty, a Determination of Guilt Hearing will be scheduled in Juvenile Court before the Juvenile Court Judge. Your child will be represented by a lawyer who can assist in his/her defense. At the end of the hearing, the Judge will determine whether your child is not guilty of the alleged charges or if he/she is to be adjudicated delinquent.

8. Will my son/daughter be represented by legal counsel in Juvenile Court?: Your child has a right to be represented by counsel in Juvenile Court proceedings. Should your child be scheduled to appear before the Juvenile Court Judge, you may wish to obtain a private attorney to represent your child. If you choose not to obtain a private attorney, the Court will appoint a Public Defender to represent your child at no cost to you.

Public Defender's office
1 Courthouse Square, Room 300
Carlisle, PA 17013
Phone: (717) 240-6285
Fax: (717) 240-7792
Hours: Monday - Friday
8:00 AM - 4:30 PM

9. What are the expectations of my child if they end up on probation?: If your child is granted probation by the Court, he/she will be expected to follow the Case Plan that is created with the juvenile probation officer. Juveniles on probation will be responsible for attending all scheduled appointments with the juvenile probation officer. Depending on each case, juveniles may also have to
(1) pay restitution
(2) complete community service
(3) attend drug and alcohol counseling
(4) submit to random urine screens
(5) attend family therapy
(6) complete mental health counseling
(7) maintain appropriate school behavior
(8) submit to electronic monitoring/house arrest.

10. What are the collateral consequences of my child being Adjudicated Delinquent?: Collateral Consequences of an Adjudication of Delinquency - http://www.pachiefprobationofficers.org/docs/Adjudication%20Consequences%20(Short).pdf Collateral Consequences

11. How does the juvenile expungement process occur after he/she has successfully completed probation?

No action is required by the juvenile or his/her family. In Cumberland County, the juvenile probation department files and completes the expungement process without any action from the juvenile or family. Depending on a juvenile’s disposition, one of the following three situations will occur:

(1) If a juvenile completed the Youth Aid Panel, the expungement process begins after the juvenile finalizes his/her contract.

(2) If a juvenile was given a Consent Decree or Informal Adjustment Disposition, the expungement process begins at age 18 unless the juvenile was over the age of 18 while under supervision. If the juvenile completes the Consent Decree after the age of 18, the expungement process begins six months after probation supervision ends.

(3) If a juvenile was Adjudicated Delinquent, the expungement process begins 5 years after probation supervision ends. If the individual has any misdemeanor or felony convictions as an adult, their juvenile record will not be expunged.

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Library System

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1. Where is the Library Catalog?

Our online catalog is best reached from the web site that serves all Cumberland County libraries. It is found at www.cumberlandcountylibraries.org. But since you looked here, we've got a direct catalog link for you!

Library Catalog

2. Does my library have a web site?: The public libraries in Cumberland County, in cooperation with the administrative office of Cumberland County Library System, provide Library Services All in One Place. To find out specific information about a location, visit the Locations & Hours page.

3. Who can use the library?: Anyone may use any of the member libraries in the Cumberland County Library System (CCLS). Some benefits are limited to card holders.
Card Benefits

4. Where can I use my library card?: Your countywide library card can be used at any Cumberland County Library System facility. Your card's blue Access Pennsylvania sticker also allows you to register at and use public libraries in Pennsylvania.

5. If I forget my library card, can I still borrow materials?: If you forget your card and need to borrow items, you must provide identification (such as a driver's license).

6. Why does the library ask me to pick a PIN number when I register for a card?: You must provide a personal identification number (PIN) when registering for a card. You will use your PIN to renew items, place holds, and use the library's Internet resources.

7. If I forget my PIN, how do I find out what it is?: If you forget your PIN, you may request it, in person, at the circulation desk. Identification and proof of address must be provided. If you are not able to provide identification, you may request that the PIN be mailed to the address listed on your library record.

8. How do I get a library card?

You can get a free library card if you live or pay property taxes in Cumberland County or the Shippensburg Area School District.

Library cards are also available at no charge to Pennsylvania residents who visit the library.

Library cards are also available for a charge of $5 per month for those who do not live in Pennsylvania. Non-resident cards must be purchased in person.

Detailed information on getting a library card.

9. How much does a library card cost?: Your first library card is free. If you live outside Cumberland County and do not have a valid Access Pennsylvania card, you may purchase a non-resident card for $5 per month.

10. How long may I keep my materials?: Most materials are lent, free of charge, for two weeks. Videos and DVDs are loaned for one week. A due date is included with items you borrow. Most reference materials cannot be borrowed. Ask your librarian about any special borrowing policies.

11. How do I renew library materials?: You may renew items at the circulation desk, by phone, by self-service at the library's computer catalog or at the library's web site. You may renew most items twice. Videos and DVDs may only be renewed once. You may not renew an item if someone else is waiting to borrow it.

12. Where can I return my library materials?: You may return items to any Cumberland County Library System member or any Access Pennsylvania public library.

13. Where is my library?: If you live or pay property taxes in Cumberland County or Shippensburg Area School District, you can use any library in Cumberland County. To find your nearest library, visit our locations and hours page. It includes links to Google maps and a search by ZIP code.

14. What should I do if my address, email, name or phone number changes?: Please report any change in your personal information to the library as soon as possible. Call or visit, or use our online form.
Change my address, email, name or phone number.

15. What should I do if my card is lost or stolen?: Call your library immediately and report a lost or stolen card, or use our online form.
Report a lost or stolen library card.

16. I have more questions not answered here.: The CCLS headquarters office is an independent agency of government. For this reason, the library system maintains a separate web site which includes an in-depth list of frequently asked questions.
See many more questions and answers...

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Mental Health

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1. How can I receive mental health services?: Residents of Cumberland or Perry Counties may call either:
The Stevens Center - 717.243.6033 x234
Holy Spirit Behavioral Health Center -717.763.2219.
Ask for Intake.

2. How are my services paid for?: Residents who have medical assistance (or HealthChoices) can contact the Community Behavioral Health Care Network of Pennsylvania at 888.722.8646 and ask for member services.
For residents with limited or no private insurance coverage, no eligibility for Medical Assistance / HealthChoices, and no other resources to pay for mental health services, the County Mental Health Program Office funds local agencies to provide behavioral health services. The County Program also pays for selected specialized services that typical private insurance and HealthChoices do not cover. Priority is given to persons with serious and persistent mental illness.

3. How can I get medications refilled when I just moved to Cumberland or Perry County?: To receive a prescription requires an evaluation by a staff psychiatrist or certified nurse practitioner and are ordinarily scheduled six weeks to two months in advance. The best thing to do immediately is to contact the doctor who has been seeing you and arrange for prescriptions to cover you for up to two months. Then contact either The Stevens Center in Carlisle at 717.243.6033 (x225 or x234) or Holy Spirit Behavioral Health Center in Camp Hill at 717.763.2219 and ask for intake.

4. How can I schedule a court-ordered psychiatric evaluation?: These evaluations are the responsibility of the individual and must be arranged for privately. Refer to the Yellow Pages of the phone directory for "Physicians - Psychiatric" to make private arrangements.

5. What should I do regarding someone whose behavior I am concerned about?

If the behavior is threatening or violent, take steps to protect (remove) yourself and loved ones immediately, then call the police (9-1-1).

If you believe there is a medical emergency, call 9-1-1 immediately.

If the behavior is not immediately dangerous, call Crisis Intervention at 866.350.4357.

6. How can I find out where to get mental health care if I have private insurance?: All private insurance companies issue member cards. Usually there is a phone number for member services on that card to get information regarding services and providers.
Many insurance companies now also maintain websites with similar information available.

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MH Outpatient Services

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1. Where are outpatient services provided?: Outpatient services are office-based appointments that are offered at a provider's office. Most providers have day and evening hours available to accommodate the individual's schedule. Providers are located throughout Cumberland and Perry counties.

2. How are outpatient services paid for?: Most providers accept private insurances and/or Medical Assistance. Some providers have sliding scale fees based on family income. Some County funding is available for county residents based on income level and related factors.

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Planning

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1. What is a particular address or location zoned as?: Please visit the 'Municipal Zoning Maps' page for information on how to contact your local municipality.
Municipal Zoning Maps

2. How do I submit a plan for review?: Please click the link below to be directed to the 'Plan Submission & Recording Procedures' page.
Plan Submission & Recording Procedures

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Prison

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1. What do I need for fingerprint processing?: Bring the following: - Photo ID - Fingerprint orders You will be required to complete additional paperwork at time of fingerprinting or you can complete, print and bring this Fingerprint Form with you.
Fingerprint Additional Information

2. How can I be put on an inmate's visitation list?: An inmate must submit a list of requested names to be placed on their visitation list. Only approved individuals are placed on a visitation list.

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Prothonotary

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1. Where is the Prothonotary's Office located?: On the first floor of the New Courthouse to the left after you pass through security.

2. Do you have forms for all the filings?: No, there are not forms for everything. Please see Printable Forms on our homepage to see what writeable forms are available for you to download.

3. What do I need to bring to obtain a passport?: See Passports on our homepage.

4. How do I appeal a License Suspension or: Individuals have 30 days from the date of the letter from PennDot to
appeal. We do have 3 writeable forms for you to download.

5. How do I file for a Divorce or Annulment?: Annulments are treated the same as a Divorce. We do not recommend that you use forms that you take from the Web or purchase at a book store because this paperwork may not apply to what is required in Cumberland County. Consult legal counsel. If you decide that you want to do the filing yourself, you must research the PA Rules of Civil Procedure to see what is satisfactory to this Court. Note that the staff here in the Prothonotary's Office is not able to help you with this paperwork.

6. How do I obtain a certified copy of my Divorce Decree?: For a Certified copy of your divorce decree, you will need cash or money order for $20.00. You can do this by personally coming in to our office or by mail. If you choose to do this by mail, please include as much information as you can in your cover letter: docket number/plaintiff's name/defendant's name/phone number where you can be reached, etc.. Include a SASE and a money order for $20.00. Please make sure your request is legible.

7. How do I find an attorney for my case?: Contact the Cumberland County Bar Association at: 717.249.3166

8. Do I obtain a marriage license in your office?: No, you must contact the Register of Wills. If you have been divorced, you must have a certified copy of your
divorce decree, which can be obtained in this office, in order to proceed with your new marriage license.

9. How do I appeal a District Justice Judgment?: Defendants can appeal a DJ Judgment within 30 days from the date of the Judgment. Appeal forms can be found on our Printable Forms. You will need to bring in a copy of your "Notice of Judgment/Transcript" form. Once the appeal form is completed, you have 10 days to do service. Payment for transaction is made by cash or money order. (see Prothonotary Fees)

10. How do I enter a District Justice Judgment?: After 30 days from the day of your Judgment, come to our office with the following: the original judgment twice signed by the District Justice and the DJ seal, a copy for the defendant, a SASE addressed to the defendant, and cash or money order in the proper amount. (see Prothonotary Fees) However, within those 30 days the defendant can file an appeal. If this was done, you can not file a Judgment.

11. How do I change my child's last name?: If the biological father's name is not on the birth certificate and he is marrying the mother, and the child has not started school, you can complete the information on the back of the birth certificate and send it to the:
Office of Vital Statistics, Division of Vital Records
101 South Mercer Street
P.O. Box 1528
New Castle, PA 16101

In all other circumstances, you must petition the Court.

12. What is the difference between a "Notice to Resume Prior: A Notice to Resume Prior Surname can be completed here after a divorce complaint is entered in our office. This must be completed in the county where the divorce action is filed.

An Official Name Change must follow the PA Rules of Civil Procedure.
There is no form for this. You must research what needs to be filed or contact an attorney. (see Prothonotary Fees)

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Public Defender

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1. Will a Public Defender help me with my divorce?: No, we only provide legal representation in criminal matters.

2. Will a Public Defender help me in a custody matter?: No, Public Defenders are only permitted to provide court-appointed legal defense in criminal matters.

3. Are Public Defenders really lawyers?: Yes, all Public Defenders are graduates of accredited law schools.

4. Will I have to pay anything for Public Defender services?: No, our services are provided free of charge to qualifying defendants.

5. How much can I make and still qualify for a Public Defender?: That question must be answered by the District Judge at the preliminary hearing level, or by a Judge at the Common Pleas level. The Public Defender Office does not establish guidelines for representation.

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Recycling & Waste Authority

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1. Why is it so difficult to recycle a TV?: PA passed an Extended Producer Responsibility electronics recycling law in 2010 which, quite frankly, has failed to provide the robust manufacturer supported electronics recycling opportunities many thought it would. Primarily in response to the lack of manufacturer supported TV recycling opportunities, Cumberland County opened a fee-based electronics recycling center in July 2017. For details, please visit our
Electronics Recycling Center Page.

2. Where can I recycle computer equipment?: Computer equipment is accepted for recycling at the Cumberland County Electronics Recycling Center at a fee of $0.50 per pound. For a list of other places that might accept computer equipment for recycling, please visit our
Computers and Electronics Recycling Table.

3. Where can I dispose of trash?: Per Cumberland County's Municipal Waste Management Plan, waste generated in Cumberland County must be disposed of at facilities identified in the plan. For waste disposal facilities that can accept Cumberland County generated waste, please visit our
Regional Disposal Facilities Table.

4. Where can I get rid of unwanted household products such as pesticides and fertilizers, gasoline, turpentine and oil-based paints?: For detailed information on disposal options for these types of products, please visit our
Household Hazardous Waste web page.

5. What can I do with old latex paint?: Unwanted latex or water-based paint can be disposed of in your normal trash if prepared properly. For more information on managing latex paint, see
Tips for Managing Leftover Latex Paint.

6. How can I distinguish latex paint from solvent-based paint?: There are several possible ways to distinguish latex paint from solvent-based paint. If possible, read the label. Solvent-based paint labels usually contain the words "alkyl" or "oil-based". Clean-up instructions on the label can also indicate whether a paint product is solvent-based or water-based. Typically solvent-based paints require mineral spirits or turpentine for cleaning. If cleaning can be done with soap and water, the paint is water-based. If the label is missing or unreadable, determine the paint's solubility in water. A small amount of paint in a jar mixed with water will show whether it is latex or solvent-based. Latex paint readily mixes with water. Solvent-based paint is insoluble in water - the paint and water will separate like vinegar and oil.

7. What is composting and how do I get started?: Composting is a natural process where organic materials, such as leaves, grass, and vegetable scraps, are broken down by microorganisms, forming a rich soil-like substance called compost or humus. For more details and information about composting, please visit DEP's composting web site.

8. What can I put in my recycling bin?: Please contact your hauler for acceptable recyclables. Your hauler may be identified using our
Residential Recycling & Disposal Map.

9. What can I do with used motor oil and other automotive products such as antifreeze, batteries and old tires?: For a list of places that accept these items, please visit our
Automobile Fluids and Components Recycling Table.

10. Where can I get rid of old, unwanted, large appliances?: Many appliance retailers will take away an old appliance when delivering a new one, so be sure to ask about this service when purchasing a new, replacement appliance. If the appliance is not being replaced and you just want to get rid of it, you may be able to set the appliance out with your weekly trash (in areas that have weekly trash service) as part of a weekly bulky item collection program. Call your municipality or waste hauler to see if this service is offered where you live. If not offered where you live, a scrap metal recycler may take the appliance.

11. Where can I recycle my old telephone books?: If you have curbside recycling where you live, you can simply put your old telephone books in your curbside recycling container. Phone books are also accepted for recycling at the
following drop-off recycling sites.

12. If I live in a community that does not offer a municipal trash and recycling program for residents, who can I contact for these services?: For a list of residential service providers, please visit our
Residential Service Providers List.

13. Where can I take yard waste for recycling?: For a list of municipalities that have yard waste recycling sites for their residents, please visit our
municipal yard waste sites table.

14. What if the municipality I live in does not have a yard waste recycling site?: For a list or privately run sites, please visit our wood/pallets recycling table.

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Sheriff's Firearms

Show All Answers

1. Does the Cumberland County Sheriff's Office issue Non-Resident Firearms permits?: Yes, but do to the complexity of other state’s LTC statutes, the investigation period may require the full 45 days afforded by 18 Pa.C.S.A §6109(e)(1) Issuance of license.

2. If I move to another County in Pennsylvania, what do I need to do with regards to my License to Carry?: You will need to reapply in the County where you reside, only when your Cumberland County permit expires.

3. How old do I need to be to apply for a License to Carry Firearm?: Applicants must be at least 21 years of age and reside in Cumberland County.

4. May I mail my completed application to the Sheriff's Office for processing?: No. The application must be returned in person to the Sheriff's Office.

5. How long is a License to Carry Firearms valid?: A License to Carry Firearms is valid for a period of 5 years.

6. Is there a fee when I apply for a License to Carry Firearms?: The license fee is $20.00. Cash, check, money order or Credit/Debit payments are accepted. This fee is collected when you submit your application for processing. When applying online the fee is $25.00

7. How long will it take to process my application? Will you mail the license to me when it is approved?

After a complete criminal history check has been made and your application has been approved, your license will be issued while you wait. Assuming approval, this process can be as short as 15 minutes but can be up to 45 days. When you receive your license, please carry it with you while in possession of a firearm at all times. This license is valid for a period of five years only in the State of Pennsylvania.

8. What do I need to bring with me to apply for a License to carry Firearms?: You will be required to show photo identification, preferably your current driver’s license or a photo identification card issued by PennDOT, with correct address. You will also need to bring the required fee (cash, money order, certified check or Credit/Debit card (accepted in office only).

9. What is the difference between a License to Carry Firearms and a Sportsman's Firearm permit?

An individual who is 21 years of age or older may apply for a License to Carry Firearms by submitting a completed application to their local Sheriff’s Office along with the required fee. The Sheriff has 45 days to conduct an investigation to determine an individual’s eligibility to be issued a license. The issuance of a License to Carry Firearms allows individuals to carry a firearm concealed on or about their person, or in a vehicle throughout this Commonwealth.

An individual who is 18 years of age or older and is licensed to hunt, trap, or fish, or who has been issued a permit relating to hunting dogs, may apply for a Sportsman’s Permit by submitting a completed application along with the required fee to the County Treasurer’s Office. The permit shall be issued immediately and be valid for a period of five years from the date of issue for any “legal firearm,” when carried in conjunction with a valid hunting, fur taking or fishing license, or permit relating to hunting dogs. The issuance of a Sportsman's Firearm Permit allows the individual to carry a firearm if such persons are actually hunting, taking furbearers or fishing, or are going to the places where they desire to hunt, take furbearers or fish, or returning from such places.

10. If I have a Pennsylvania License to Carry Firearms, may I carry my firearm in states other than Pennsylvania?: Yes, there are states that Pennsylvania has firearms license reciprocity with. For a list of those states visit attorneygeneral.gov.

11. When may I carry my firearm in my vehicle?: A license to carry firearms is required to carry a handgun in a vehicle, except in certain situations. An unloaded, securely wrapped handgun may be carried without a license when changing residences, when going to and from target practice, or to and from one’s home to a vacation or recreational home. Rifles and shotguns may be carried in a vehicle as long as they are unloaded.

12. If I have a Pennsylvania License to Carry Firearms, where can’t I carry my firearm?: Your License to Carry Firearms does not exempt you from obeying any local statutes or ordinances governing behavior with firearms. Some examples of places where your License to Carry Firearms does not authorize you to carry your firearm are: On federal court facilities, court facilities, school district property, and any other place which is prohibited by state law to carry a firearm. Also, you are prohibited to carry a firearm on any private property which has a written policy prohibiting firearms on the premises.

13. Do I need to go to a Pennsylvania Licensed Firearms Dealer to sell my handgun to a friend?: Handgun transfers must take place through a Pennsylvania Licensed Firearms Dealer. Handgun transfers between spouses, parents and children, and grandparents and grandchildren do not need to go through a Pennsylvania Licensed Firearms Dealer.

14. Do I need to go to a Pennsylvania Licensed Firearms Dealer to sell my rifle to a friend?: Pennsylvania Law does not require private transfers of long guns to be conducted through a Pennsylvania Licensed Firearms Dealer. It is against the law to sell/transfer a firearm to an individual who you know is prohibited from possessing a firearm.

15. How do I obtain a License to Sell Precious Metals?: You will need to appear in person at the Cumberland County Sheriff's Office Firearms and Licensing division to complete an application for a License to Sell Precious Metals. The fee to apply is $50.00 (payment is to be made by cash, check or money order; credit cards are not accepted). The License is good for one year.

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Sheriff's Office

Show All Answers

1. Where can I find a list of properties being offered for the Sheriff's Sale?: You may find it on our website under the Real Estate Sales page.
Real Estate Sales

2. What must I do to apply for or renew my firearms license?: You must complete an application and return it to our office in person. Licenses to Carry Firearms can not be renewed any sooner than 60 days prior to the expiration date.
Firearms Division

3. What is your advance fee for service and do you have service request forms?: Service of a complaint or summons for one defendant located in Cumberland County requires a deposit fee of $100. Service of more than one defendant or service upon a defendant located outside Cumberland County requires a deposit of at least $150.
A Service Request Form is available on the Sheriff's Office website.

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Sheriff's Real Estate Sales

Show All Answers

1. When do the Sheriff Sales take place?

Sheriff's Sales of real estate are regularly scheduled four times per year (March, June, September and December).

In addition to the listed quarterly sale dates, a Monthly Continuance Sale of Real Estate is scheduled for each calendar month in the year in order to provide the Mortgage Companies overflow dates to accommodate extenuating legal circumstances related to the sales.

2. Where are the Sheriff Sales held?: The sale is conducted in the Cumberland County Courthouse. The specific room location will be posted at every entrance to the courthouse; or Deputies posted at each entrance may direct you to the room.

3. Where may I find a list of properties to be sold?: The sales are advertised in the Carlisle Sentinel Newspaper and on the Cumberlink Website under the Real Estate Section (www.cumberlink.com) for three consecutive Fridays prior to the Real Estate Sale. The first advertisement is approximately thirty days prior to the sale date.
In addition, you may view the list of properties on this website.

4. May I view the property prior to the sale?: The property is sold "sight unseen." The property is not available for inspection.

5. Why is the property being sold?: The plaintiff in each civil action has been issued a judgment against the owner. In most cases, the plaintiff is a mortgage company who has not received mortgage payments from the owner of the property. The Sheriff's Sale process allows the plaintiff to either recover the judgment amount plus costs, or receive a deed to the property.

6. Are there other liens against the property, other than the unpaid mortgage? And, am I responsible for those liens?: As the staff of the Sheriff's Office is unable to provide legal advice regarding judgments or liens and the responsibility of the purchaser to the judgments or liens, we strongly suggest that any party interested in bidding on a property consult with an attorney.

7. How do I bid on a property?: All bidders are required to register with a representative of the Sheriff's Office and sign a terms and conditions agreement. A photo identification is required to register. Registration is held the day of the sale. It is recommended that you appear at the sale approximately one half hour prior to the start to register. You may view the terms and conditions agreement by using the left hand link "terms and conditions." After registering, you will be given a number to use for bidding.
The property will be sold by an auctioneer.

8. Is there a minimum bid?: The auctioneer will begin the bidding at $1.00. The property will be sold to the highest bidder.

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Special Court Administration

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1. How much does it cost for a wedding at the MDJ office?: $44.00 (This amount is subject to annual legislative fee adjustment - 2018 fee shown) made payable to whichever District Court is performing the wedding. You must apply for the license at least 3 business days prior to the ceremony in the Cumberland County Register of Wills office. The following MDJ's perform weddings: Day, Clement, Beckley, Sanderson (East Pennsboro Township residents only), Silcox (Hampden & Silver Spring residents only). The following MDJ's do not perform weddings: Martin, Fegley, Cohick, Adams, and Birbeck.

2. Can a Magisterial District Judge and/or staff provide legal assistance or guidance?: NO. The Magisterial District Judge and staff are prohibited from giving such advice. The Judge and staff are expected to continually maintain an unbiased and totally independent judiciary. Providing such assistance/guidance would significantly jeopardize such independence. The MDJ and staff can provide some limited guidance/instruction regarding the manner of completing some of the forms which must be completed and filed in the District Courts. Litigants should refer such inquiries to their attorney.

3. What are the requirements for bringing suit before a Magisterial District Judge?: You may file a suit with a magisterial district judge at the Magisterial District Court if you have a complaint against a person or business and wish to recover an amount of money totaling $12,000 or less. This is called a civil lawsuit. The $12,000 limit does not include the court costs involved in the suit, or any interest which may be due on your claim. If you are successful, you are entitled to be reimbursed for court costs. The MDJ is a judge assigned to hear these types of cases.
If you are involved in a dispute over a landlord/tenant issue, the time frame for hearings and appeals is different from those addressed in this pamphlet. You may also be brought before a district judge to answer a summary offense charge or a motor vehicle violation. The proceedings are similar but each has specific rules not covered in this pamphlet.

4. Should I go to District Court or Common Pleas Court?: Claims for $12,000 or less may be filed in Common Pleas Court; however, District Courts are less formal, less expensive and faster than Common Pleas Courts. Also, you need an attorney in Common Pleas Court. In a District Court, an attorney is not required, but it may be advisable to have one present for certain types of cases.

5. Who can represent me in a Magisterial District Court?: In Magisterial District Court proceedings, individuals may be represented by themselves or by counsel and corporations may be represented by their officers or counsel. It must be a person legally authorized to handle and settle the claim (After 1 August 2006 a non lawyer with personal knowledge of the case may represent a party IF the appropriate paper work has been filed with the Court for each and every case that the non lawyer will act as representative.)

6. Can the Magisterial District Judge order my property be returned?: No. The District Court can not order the return of property. If this is what you seek you must go to the Common Pleas Court.

7. To which District Court should I go?: If you decide to sue in a District Court, you must decide which district judge has authority to handle the suit. There are rules that govern where a suit may be filed. Generally, the suit must be filed where the person you are suing lives or is located, or where your claim arose. For example, a small claim arising out of a traffic accident or contract dispute could be filed with the district judge who serves the territory where the accident occurred or where the contract was signed.
The District Court closest to you can tell you if the suit is within that district. District judges may be listed in the yellow pages of the telephone book under "District Justice" or "Justice of the Peace."

8. How should I start a law suit?: Once you have found the correct office, the next step is to file a complaint on a standard form you can obtain from the District Court. The form is easy to complete. The important items on the form are:
• Your name and address;
• The name and address of the person or business you want to sue;
• The amount of money you are suing for, including all expenses; and a short statement of why you believe you are entitled to the money. Be sure to provide enough information so the person you are suing knows why he or she is being sued. Include the date when things important to your case may have happened.

Although the complaint may be filed by mail, it is advisable to submit it personally to the District Court. It will be easier for the clerk to tell you whether your complaint has been properly completed, and, if it is not, how it should be corrected. It will also be easier to determine precisely what fees you must pay. Keep in mind that if you succeed in the suit, the party you are suing (the defendant) will be required to pay you back for the cost of filing the suit. There will be an additional fee for service of the complaint to the defendant which will vary according to how it is served.

9. How is the other party notified?: Once you have filed a complaint, the clerk will schedule a hearing between 12 and 60 days from the time you file. The law requires that before the hearing, the other party must receive a copy of the complaint. This can be done in one of two ways:
• You can request that the complaint be sent by certified mail. The letter will be delivered to the defendant and the receipt will be returned to the district judge as proof that it was received; or
• The complaint can be delivered by the constable for an additional fee which can be recovered if you win the suit. Sometimes having the complaint personally served is more effective because a person may not be home or may refuse to accept a certified letter and a constable can make certain that the complaint is served.

10. Do I need to appear if the Defendant has not entered a defense?: No. If a defense is entered a new trial time and date will be set and notice sent to all parties. The original date is the time by which the other party must notify the District Court that they intend to enter a defense to the suit. If no defense is entered by that set date a default judgment will be awarded in your favor.

11. Can I get a continuance of the trial?: Continuances are permitted at the discretion of the judge. You can file a written request or motion justifying the need for a continuance that may be granted or denied. You will need to contact the other party to see if they are willing to agree to the continuance, which will enhance your ability to get the continuance.

12. What should I do before the trial?: You should gather all documents and papers relating to the suit. It is also a good idea to line up supportive witnesses to be present at the hearing.

13. What happens at the trial?: At the trial, those present will be the judge, you (the plaintiff), your witnesses, and your lawyer if you choose to have one, the defendant, defense witnesses, and possibly the defendant's lawyer. The courtroom will always be open to the public. The judge will explain the procedure to you. Do not be afraid to ask questions. During the trial, you will be given an opportunity to tell what happened that caused you to sue the defendant. Show any papers, bills, receipts, or letters you have to the judge. You will probably be asked questions by the other side, or by the judge. Then your witnesses will be allowed to tell what they know about the case. The defendant will be given the same opportunity. You and the defendant will be permitted to ask questions of any witness. The judge's decision will be made within five days of the trial and all parties are notified by mail.

14. What happens after the decision?: If you succeed, the other party may arrange to pay you in installments, lasting up to 12 months, as set by the district justice. However, the defendant has 30 days to appeal the decision to Common Pleas Court and you cannot collect your money until that time has passed. If there is an appeal, a Notice of Appeal is filed with the prothonotary in the county courthouse. Copies of the notice will be served on both you and the district judge who made the decision. The notice prevents you from collecting any money until the appeal is decided. If the district justice's decision is in favor of the defendant, you have the right to appeal in the same manner. Please note that any party filing an appeal must also file a Proof of Service of copies of his Notice of Appeal no later than 10 days after the appeal is filed. If appealed, the case will then be heard in Common Pleas Court. Since the procedure of this court is governed by more formal rules, the presence of an attorney is strongly advised.

15. How do I proceed if no appeal is filed?: If your suit was successful and after 30 days you still have not collected your money, ask the district judge to issue an Order of Execution. This involves filling out a form that the district judge gives to the sheriff or constable, who then attempts to collect the money owed to you. Any fees you pay will be charged to the other party when the money is collected. An execution order permits a sheriff or constable to levy on property, which means that property of the defendant can be sold to pay the debt. However, you should realize that it is difficult to collect payment from someone who has no property or money.

16. How can I locate an attorney?: Call the Pennsylvania Bar Association Lawyer Referral Service toll free at 800-692-7375 or 717-238-6807. The Cumberland County Bar Association number is 717-249-3166. Check your yellow pages under "attorneys" for more details.

17. How do I fill out a civil complaint?: The complaint is the document that you file with the magisterial district court to begin your civil action against person[s] or business[es]. You are listed as the PLAINTIFF and whom you are suing is listed as the DEFENDANT. You will need to know and include on the form the correct name and address of all DEFENDANT[s] so they may be properly given notice that a civil action has been filed against them. If notice is not properly served the case can proceed no further, until such time as you supply a valid name and address.
You will also need to know where to file your complaint and complete the claim, including the amount of monetary damages you are requesting as part of your claim. The clerks at the magisterial district court will complete the filing cost and docket number portions of the complaint. Please do not include the filing costs as part of your claim amount.

18. Where do you file?: The complaint must be filed with a magisterial district court that has venue over the claim. Venue is the geographic location where either a defendant can be served or where the cause of action occurred. For example, where the defendant lives or where the accident occurred. Landlord Tenant complaints are filed where the property is located.

19. What do you include in the claim?: The first line of the claim has a line for you to fill in the amount you are owed because of the actions of defendant. Amounts owed more than $8000.00 can not be filed with a magisterial district court. Your claim must be on the form, not on attached sheets, simply indicating why you are requesting a monetary award. For example, Defendant has not paid money owed you under a contract or Defendant’s vehicle struck your vehicle causing damages. Include the time, date, and or place of the contract or accident into claim where you know it.

20. Traffic and Non Traffic Citations: A summary offense is any minor crime, initially heard and decided by a district justice. Many violations of the Motor Vehicle Code, such as speeding, illegal parking and going through a red light, are summary offenses. However, driving under the influence of alcohol or drugs is not a summary offense, it is a misdemeanor, which is a more serious crime.
Non-traffic summary offenses include disorderly conduct, underage drinking, harassment, criminal mischief and first offense shoplifting.

21. How Are Summary Offenses Enforced?: Most summary crimes are enforced by a citation issued by a police officer to the person who is charged with committing the offense. Normally, the citation is handed to the person charged by a police officer who has observed the incident. If no officer was present, or if, for any valid reason, the officer decides not to issue the citation at the scene, a citation/ summons may be sent by mail.
In certain circumstances, a police officer may arrest someone, take him/her into custody and then before a magisterial district judge (formerly called a district justice). In that case, a hearing can be requested. The hearing may be held immediately or at a later time, for which the magisterial district judge may require security to guarantee that person’s appearance. A citation will still be prepared and given to that person.

22. What Is A Citation?: A citation contains a brief statement of the facts of the incident, how the law was violated, and a specific statement of the section of the law that is supposed to have been violated. It also contains instructions on what must be done to respond to the citation.
The instructions on the citation must be followed. Generally, if you receive a citation, you must within 10 days either plead guilty and pay the fine, or plead not guilty and request a hearing. If you fail to respond to the citation as instructed, you can be arrested and brought to court and, in cases involving traffic citations, your license may be suspended.

23. What If Some Of The Information In The Citation Is Wrong?: If the incorrect information is minor, such as a misspelled name, the wrong color or model year of a car, the mistakes will probably not invalidate the citation. If, however, the mistakes are major, such as listing the wrong section of the law claimed to have been violated, then the citation may be invalid if prejudice can be shown.

24. What If I Do Not Respond To A Citation?: If you do not answer a citation within 10 days, you can be arrested. This arrest is usually made by a local constable. When the constable appears with the arrest warrant, you can avoid arrest by 1) paying the amount of the fine plus an additional $7 and costs as security for your appearance at a hearing; or 2) pleading guilty and paying the fine and costs.
The constable will return the warrant and the security money to the magisterial district judge, who will then send out a notice of the date and time of the hearing to you and the police if a not-guilty plea has been made. If you do not pay the security money to the constable, you can be arrested and taken before the magisterial district judge.

25. What If I Request A Hearing?

When you request a hearing, the magisterial district judge will send notices to you and the police of the date and time of the hearing. You have the right to be represented by your own lawyer at the hearing, but you do not usually have the right to be represented by a public defender or a lawyer appointed at public expense if your conviction will only result in a fine.

At the hearing, the police officer and other witnesses for the prosecution will testify, then you or your attorney may ask questions of the police or others who testify against you. You can then produce your own witnesses and testify yourself if you wish to do so. The police or district attorney can question you or any of your witnesses. The police can then introduce any additional evidence to contradict or disprove what you or your witnesses said. Finally, each side is given the opportunity to make any concluding statements or arguments to the magisterial district judge.

The magisterial district judge will then decide the case. If you are found not guilty, all security you posted will be returned to you. If you are found guilty, the security will go toward paying the amount of the fine and costs.

26. What If I Fail To Appear At The Hearing?: Once you have requested a hearing, it will be held whether you are there or not, unless a continuance has been allowed by the magisterial district judge. If, in your absence, you are found guilty, the security money will go toward paying the fine and costs. If the security is not enough to cover the total amount, you will be ordered to pay an additional amount. If you are found not guilty, the security money will be returned to you.

27. Can I Appeal?

If you are found guilty of or plead guilty to a summary offense, you can appeal to the common pleas court in the county where the magisterial district judge is located.

You must appeal within 30 days of the guilty finding or plea of guilt by filing a form obtained from the Clerk of Courts (Summary Appeal form and instructions - provided by the Clerk of Courts). When the case is tried in common pleas court, you will have a completely new trial.

The police generally do not have the right to appeal if you are found not guilty by the magisterial district judge.

28. For More Information

Some information about handling summary charges can be obtained from the office of the magisterial district judge where the citation is filed. The citation will include the name and address of the magisterial district judge. That office, however, cannot provide legal advice concerning the case.

If you want further advice about handling a summary charge, you should contact a lawyer. The immediate aid of a lawyer is advisable whenever a person is charged with a traffic summary offense. A conviction may result in the assignment of points or a suspension/ revocation of a driver’s license. A conviction on a driver’s record may also affect a driver’s insurance rates. The aid of an attorney is also warranted in many cases involving non-traffic summary offenses.

This material has been developed to inform and not to advise. The District Court and its staff are NOT permitted to give legal advice, so please do not ask. It is based on Pennsylvania law. The statements are general. IF IN DOUBT CONSULT WITH AN ATTORNEY.

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Tax Assessment

Show All Answers

1. What is the deadline to appeal my Property Assessment?: The deadline to file your Property Assessment Appeal Form is annually September 1. Your Appeal Form must be received in the Assessment Office by close of business (4:30 pm) on September 1, annually.

2. What Taxes Do I Pay in Cumberland County

Real Estate Taxes

Personal Taxes

Earned Income/Local Services Tax

3. Real Estate Taxes: Real Estate – All real estate property in Cumberland County is assessed at 100% of the
2010 year value. The real estate is levied by all School Districts, most Municipalities,
and the County. The county real estate tax includes .18 mills (.00018) for the support of
County libraries. A mill is a way to express tax rate. One mill equals one thousandth of
a dollar. One mill is expressed as .001. The tax is computed by multiplying the millage
rate set by the taxing body times the assessed value of the property. For example, a
homeowner whose property is assessed at $125,000 may pay the following taxes:
A. To the County –
2.285 mills .002285 x 125,000 = $285.63
B. To the County for libraries –
.18 mill .00018 x 125,000 = $22.50
C. To the Municipality –
.87 mill .00087 x 125,000 - $108.75
D. To the School District –
9.554 mills .009554 x 125,000 = $1,194.25
The actual taxes will depend upon the millage rates established each year by the taxing
districts.

4. Personal Taxes

This is a flat tax levied upon each person 18 years of age and over living in the County. It is levied by the townships of East Pennsboro, Hampden, North Middleton, Silver Spring, Upper Mifflin, the Borough of Mechanicsburg and Big Spring, Camp Hill, Shippensburg and West Shore School Districts. As of 1-1-2014 Cumberland County no longer imposes a Per Capita Tax.

The Occupation Tax is authorized by the Local Tax enabling Act, and is levied on all
residents 18 years of age and older. It is based on a person’s job title, NOT INCOME.
Currently, the tax is levied by Newville Borough.
Cumberland County’s Assessment schedule lists approximately 120 titles, each of which
has been assigned an assessment value ranging from 0 to 1,000 in increments of 100.
The amount of tax is computed by multiplying the tax rate set by the taxing body times
the assessment value of the job title. For example, if your job title carries an assessment
value of 300, and your municipality has set a tax rate of 15%, your occupation tax
amount would be .15 x 300 which equals $45.

It is the responsibility of the individual taxpayer to ensure that he or she is on the tax
rolls. Anyone who fails to file and pay occupation taxes shall be retroactively assessed
and may be immediately billed at the applicable penalty, face or discount amount by the
appropriate taxing bodies.

The deadline for correction or appeal of one’s job title is ninety (90) days from the date
of the tax bill.
Four School Districts in the County, Big Spring, Camp Hill, Shippensburg and West
Shore levy a flat tax called a Residency Tax. This tax is either $5.00 or $10.00

5. Earned Income/Local Services Tax

The Local Tax Enabling Act authorizes Local Earned Income Taxes (EIT) for
municipalities and school districts. This tax is .5% of your earned income for the
municipality and between .9% and 1.5% for the school district in which you reside.
School districts cannot increase the EIT or reinstate an occupational tax. The Earned
Income Tax is deducted from your paycheck by your employer.

Local Services Tax

Act 7 of 2007 amended the Local Tax Enabling Act, Act 511 of 1965, to permit
municipalities and school district to impose, on persons employed within the jurisdiction,
a combined Local Services Tax (LST) of up to a maximum of $52 a year. Municipalities
must use funds from an LST for police, fire or emergency services; road construction or
maintenance; or the reduction of property taxes. Additionally, municipalities must use at
least 25% of the revenues for emergency services. This limitation does not apply to the
school district. The situs for the LST is the actual location where the individual taxpayer
works. No person should pay more that $52 a year, regardless of the number of political
jurisdictions in which they worked during that year. Contact the taxing municipality and
school district where you work to find out if they have adopted the LST.

6. When Are My Taxes Due

Tax bills are mailed to taxpayers twice a year. On or about March 1, you will receive the bill for County and Municipal taxes. On or about July 1 you will receive the bill for School taxes.

I. The March Bill

A. You will receive at this time a Personal Tax Notice which will include the following:

1. County Per Capita Tax

2. Municipal Per Capita Tax

3. Occupation Tax if you reside in Lower Allen Township, Lower Frankford Township, Newburg, Newville or Shippensburg Borough. This list of municipalities may change at any time.

B. If you own real estate, you will also receive a separate Real Estate Tax Bill which includes the following:

1. County Real Estate Tax

2. Municipal Real Estate Tax

II. The July Bill

A. You will receive at this time a Personal Tax Notice which may include the following:

1. School District Per Capita Tax

2. School District Residency Tax

B. If you own real estate, you will also receive a separate Real Estate Tax Bill which will show the amount of tax owed to your school district.

Please follow the links to see a Tax Collector List and a Millage Rate page.

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Tax Claims

Show All Answers

1. What taxes do you collect?

The Cumberland County Tax Claim Bureau collects delinquent County, Municipal and School real estate taxes. These taxes were originally billed from your local tax collector. The Bureau also collects Clean and Green Rollback taxes.

THIS BUREAU DOES NOT COLLECT EARNED INCOME TAX (EIT) OR LOCAL SERVICE TAX (LST). PLEASE CONTACT:

Cumberland County Tax Bureau 21 Waterford Drive, Ste 201

Mechanicsburg, PA 17050

717.590.7997 phone

717.590.7998 fax

www.cumberlandtax.org

2. When is my original tax bills mailed?: You receive a bill in March for your, County, Library and Municipal Real Estate taxes. You receive a bill in July for your School Real Estate Taxes.

3. What if I don’t have any kids in school?: Regardless of whether of not you have children; everyone in the Township/Borough is responsible for paying school taxes on their property.

4. Can I make payments?: Payments can be made in any increments once turned over to the Bureau for collection. The full amount must be paid prior to the Upset Sale date to stop the property from being auctioned.

5. How and where can I pay my delinquent real estate taxes or Clean and Green Roll-back taxes?

Payment can be made by certified check, money order, cashier’s check, attorney check, mortgage company check or settlement agency check made payable to Cumberland County Tax Claim Bureau. All correspondence can be submitted to:

Cumberland County Tax Claim Bureau One Courthouse Square, Room 106 Carlisle, PA 17013-3387

Payment can also be made online by credit & debit card by calling 1-888-877-0450 (press opt. 1, then opt. 2, then opt. 3) or online at www.paylocalgov.com/cumberlandpa-tax . Use the control number of the property as reference.

Value Payment Systems (VPS) charges a convenience fee for payment processing. Acceptable cards are American Express®, Discover®, Master Card® and Visa®. Debit cards with the Master Card® or Visa® logo are also accepted.

A credit/debit card payment will take 24-72 hours to post to the tax claim account and the online delinquent listing. Payment via debit/credit card will not be accepted 2 days prior to a tax sale.

6. What penalties will I be charged if my taxes are delinquent?: The Bureau receives your taxes from your local collector when they are at the penalty amount. A filling fee of $15.00 will be added to each tax bill that is delinquent. Interest in the amount of ¾ of 1% (9% a year) will accrue the month after taxes are turned over to the Bureau. Also mailing and posting fees will be added accordingly.

7. When will I be advertised in the newspaper?: Advertisement of delinquent accounts take place approximately 18 months after taxes are turned over to the Bureau.

8. Can anyone pay my taxes?: Yes, taxes are public record and can be paid by any interested party. Payment by an interested party does not constitute ownership

9. What is the per-capita bill I receive in March with my real estate tax bill?: This is a flat tax levied upon each person 18 years of age and over living in the County. It is levied by most of the Municipalities. The County does not levy a per-capita tax. Some school districts levy a per capita tax which is mailed in July along with the school real estate tax bills.

10. Who do I call about the EST tax taken out of my paycheck?: All local payroll taxes can be address by contacting Cumberland County Tax Bureau at 717-590-7997 or at www.cumberlandtax.org .

11. Tax Claims Online Payment FAQ'S

Official Payments enables Cumberland County consumers to pay their delinquent real estate taxes and fees by credit or debit card via the Internet. The payment process is simple and secure by visiting our webpage. Cumberland County residents can pay their delinquent county, library, municipal and school real estate taxes plus costs by using American Express®, Discover®, MasterCard®, and VISA® credit cards and debit cards with the MasterCard® or VISA® logo.

Paying taxes and fees by credit or debit card allows consumers to take advantage of card rewards, payment flexibility, convenience, and safety. A nominal fee is charged by Value Payments Systems (VPS) based on the transaction amount. The consumer is notified of this fee before their payment is made.

12. What is a Tax Certification?: A Tax Certification is a written statement of the status of delinquent taxes on property. Certifications can be obtained by sending in a request along with check or money order made payable to Cumberland County Tax Claim Bureau, One Courthouse Square, Room 106, Carlisle, PA 17013 or on-line at www.paylocalgov.com/cumberlandpa-tax using the tax parcel number of the property as reference. (convenience fee applies to on-line request).

13. What cards do Value Payment Systems accept for the Cumberland County Tax Claim Bureau?: American Express®, Discover®, Master Card® and Visa® credit cards. Also debit cards with the Master Card® or Visa® logo.

14. Why is there a convenience fee and why am I paying for this?

Value Payments Systems (VPS) charges a convenience fee for processing the payment transaction. The fee is not charged by or paid to the Cumberland County Tax Claim Bureau or Cumberland County. The convenience fee is assessed to cover operating costs and the costs associated with servicing thousands of card transactions.

You will be informed of all charges and fees before you authorize the payment. When a consumer uses the service, two line items will appear on their card bill. One is for the tax and costs owed to the Tax Claim Bureau and the other are for the convenience fee charged by VPS.

15. How safe is using Value Payment Systems?: The system has been tested and proven. The IRS and several state and local governments have chosen Value Payments System (VPS) as an electronic service provider for their constituents. The information gathered is private and will not be forwarded to anyone.

16. Will I receive a confirmation of my card payment?: Yes. You will be provided a confirmation number at the end of the payment transaction either by phone or on-line. This confirmation number and your card statement will provide confirmation of your card payment to the Tax Claim Bureau. Additionally, if you provide us your email address or send in a self-addressed stamped envelope to Cumberland County Tax Claim Bureau, One Courthouse Square, room 106, Carlisle, PA 17013, you will receive a receipt of your online payment.

17. How can I be sure that my payment was processed correctly?: You can verify the payment of your delinquent real estate taxes by calling the Tax Claim Bureau the next business day at 717-240-6366 or 1-888-697-0371, ext. 6366. You may request a receipt to be emailed to you or send in a self-addressed stamped envelope to Cumberland County Tax Claim Bureau, One Courthouse Square, Rm. 106, Carlisle, PA 17013.

18. Who do I call if my payment doesn’t appear on my card statement?: Contact Value
Payment Systems (VPS) at 888-877-0450 first to see what the status of the
transaction is. If the status is approved, then you would be advised to
contact your banking institution.

19. When will the Tax Claim Bureau apply my credit card payment to my tax account?: Your online payment will take 24-72 hours to be applied to your Tax Claim Bureau account and the same amount of time to post to the delinquent listing on the Tax Claim Bureau website.

20. Can I visit the Tax Claim Bureau and make a credit card payment?: Yes, you may visit the Tax Claim Bureau and make a credit/debit card payment using a public terminal.

21. How can I find out what my delinquent tax balance is?: You may check your delinquent tax balance on the Delinquent Real Estate Tax Database page. You will be asked to either enter your parcel number or the street address. This information is on your tax bill. You may also call the Tax Claim Bureau at 717-240-6366 or 888-697-0371 ext. 6366 to obtain a verbal balance or request a tax certification which includes a $5.00 fee.

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Tax Mapping

Show All Answers

1. What is a UPI number?: “UPI” stands for Uniform Parcel Identifier. A UPI number is a series of
numbers (and sometimes letters) that identifies each separate tract, lot, or parcel of
real estate in Cumberland County. The UPI number will allow people to identify a
particular piece of real estate by number, instead of having to describe it by a long
legal description. People will also be able to look up ownership, liens (such as
mortgages), easements (such as utility rights-of-way), and other matters effecting
real estate, by entering a UPI number, instead of the current method of having to
search by each owner of the real estate.
Each parcel of real estate in Cumberland County already is given a number.
That is its tax assessment parcel number, sometimes referred to as a tax map
number. The UPI number for each parcel of real estate will be the same as its
current tax assessment parcel number.

2. What does a UPI number look like?: Most UPI numbers are in this format: 00-00-0000-000
or
00-00-0000-000X
As indicated, some UPI numbers have a letter at the end, in addition to
numbers. There can also be additional numbers or letters in special circumstances,
up to a total of 26 characters.
For example, some properties, such as condominium units, have an additional
reference at the end and may look like this: 00-00-0000-000-U0000000. In that
instance the “U” stands for the assessment office’s unit number. The assessment
office’s unit number is often the same as the unit number maintained by the
condominium association, but is not necessarily the same. Usually the unit number
is less than seven digits long, but it can be up to seven digits long.

3. Who assigns UPI numbers?: The UPI staff, in the Tax Mapping section of the Cumberland County
Assessment Office, assigns new UPI numbers, and certifies existing UPI numbers on
documents to be recorded. In the UPI Ordinance, the Tax Mapping section of the
Cumberland County Assessment Office is sometimes referred to as the “permanent
depository” as that is the name given by the State Statute for the office that keeps
the maps.

4. Why must I have my UPI number certified?: A UPI number needs to be certified in order to ensure that the number on the
deed or other instrument matches with the County’s records for the parcel of real
estate involved, the listed owners of that real estate, etc. Since people will be able
to search real estate records by UPI number, the County needs to ensure that the
number is correct before the instrument is recorded.

5. Where do I get a UPI number certified?: The UPI Staff is located in Room 110 of the Old Cumberland County
Courthouse.

6. How quickly will UPI certifications be made?: The UPI staff intends to promptly respond to all certification requests. When
all documentation is in proper order, certification should be completed within one
day. However, it is anticipated that certification will normally take place immediately
upon receipt of a document, depending upon the number of people making a request
at the same time.

7. Can the UPI certification process be set up in the Recorder of: The Tax Mapping Office is in the Old Cumberland County Courthouse, across
the street from the Recorder of Deeds Office. The resources to certify the UPI
number are in the Tax Mapping Office. Moving the entire Tax Mapping Office is not
practical as there is insufficient space to do so, and as the Tax Mapping Office needs
to be physically close to the Assessment Office. It is impractical to have a single Tax
Mapping employee in the Recorder of Deeds Office to respond to easy UPI
certifications (and then send the questionable cases to the Tax Mapping Office).
When no instruments would be in need of certification, that employee would not
have the resources close at hand to do other work. It is noted that in some counties
the geographic separation is far greater than it will be in Cumberland County.

8. How will Mailed Instruments be handled?: The Recorder’s Office will deliver mailed instruments to the UPI Staff multiple
times during the day, depending upon volume. The UPI Staff intends to respond
within one day. If a telephone number is provided, and a minor problem is
identified, a telephone call will be made. In other instances, the instrument will be
mailed back with an explanation form. For example, if the instrument provides a UPI
number ending “38,” and the correct UPI number is “83,” then a telephone call may
be made to obtain authorization to alter the instrument. Both the UPI Staff, and the
Recorder of Deeds Office, will review documents before returning them by mail, so as
to minimize the occurrence of a document being rejected by one office, corrected,
and then being rejected by the other office.

9. Does the bar code included in the certification sticker set forth: No. The bar code will provide a separate identification number for each
instrument. When the Recorder’s Office scans that bar code, it will cause the
Recorder’s computer system to fill in the UPI number(s), and other information. The
separate identification number set forth in the bar code is not the same number as
the instrument number to be assigned by the Recorder of Deeds Office.

10. What do I do if multiple UPI numbers apply to my document?: While Ordinance Section 8 requires that the UPI numbers be placed at the top
of the first page of the instrument, if the instrument relates to more than a few UPI
numbers a table may be added to the instrument and a reference made at the top of
the first page to the location of the table, such as: “See Table of UPI Numbers on
page ____.”

11. Space for UPI Certifications.: The Ordinance requires that each instrument have at least two inches (2”) of
space at the top for the UPI certification sticker. You do not need to leave space for
a sticker for each UPI number. One bar code sticker will relate to multiple UPI
numbers.

12. Is there a cap on fees when a document relates to multiple UPI: No, there is no cap on fees. A separate $15.00 UPI fee must be paid for each
number referenced by the instrument.

13. Can I still do a perimeter deed for a subdivided area?: An owner may convey multiple lots, carrying separate UPI numbers, by
means of a single perimeter description, without amalgamating the lots into a single
tract with a single UPI number. However, the owner should clearly state that the
deed is intended to convey the separate lots, and that they are to remain as
separate lots, subject to the previously recorded subdivision plan. (Or that they
remain separate lots as existed prior to the implementation of the UPI system, if the
deed is for lots or parcels for which there is no subdivision plan on record.)
Conversely, if the deed is to effect an amalgamation of the lots into a single parcel,
the deed should also so state. In either instance, all the applicable UPI numbers
must be listed, and a fee paid for each.

14. Can I still do a perimeter deed for a subdivided area, with: Yes, with all of the UPI numbers set forth, and with the direction as to
whether or not the conveyance is intended to cause an amalgamation of the lots. For
example, an owner may convey a development to a successor developer by means
of a perimeter description for the entire original tract, “Less However” the lots
already conveyed out of the development, so long as all of the UPI numbers are set
forth and the deed clearly states whether or not it is intended to cause an
amalgamation of the lots.

15. What UPI number is to be placed on a document when a lot: The UPI number for the lot.

16. What UPI numbers are to be placed on a document when a lot: The UPI number for the Owner’s lot, and for the abutting property.

17. Who is responsible if the UPI number is incorrect?: While the certification process is designed to minimize the possibility of errors
in UPI numbers, the person recording the instrument is responsible for ensuring that
the correct UPI number is set forth on the instrument, and certified by the UPI staff.
See sub-section “B” of Section 8 of the Ordinance.

18. Single check – can the fee for the UPI number be included in: Yes. Ordinance Section 9 provides that the fee shall be paid to the Recorder
of Deeds. The Recorder will accept a single check for its fees, plus the UPI fee.
19. What is the effective date of the UPI Ordinance.
October 1, 2008.

19. PROCESS OF DEED CERTIFICATION:: 1. The UPI must appear at the top of the first page of the document to be recorded.
2. The grantor’s name must be the same as the owner’s name on assessment record.
3. The deed reference on the verification screen must be the same as the prior deed
reference on the new deed.
4. The municipality is the same on the verification screen and the new deed.
5. The property location is the same on the verification screen and the new deed.
6. The lot number, if any, is the same on the verification screen and the new deed.
7. The acreage, if given, is the same on the verification screen and the new deed.
NOTE: Items 1 thru 4 of the above are required for UPI certification.
After the clerk has verified the information, a bar code sticker will be placed on the document to
certify the UPI. If the clerk cannot certify the UPI, a rejection notice, with reason for rejection, will be
attached to the document and returned to the person/agency by the Recorder of Deeds.

20. PROCESS OF PLAN CERTIFICATION:

All plans submitted for Recording must first have a UPI number(s) certified. Plans must include all UPI
numbers for each parcel of real estate affected by the plan.

New Development Examples

Example “A” – Greenacre Development – 100 Lots . Developer owns a 100 acre
tract and is subdividing it into 100 one acre lots. Developer files a single subdivision plan for all
100 lots, files a $1,000,000 development mortgage, and files a Declaration of Homeowners
Association, all before infrastructure or other construction is started, and before any lot is
conveyed. What are the UPI number(s)?
The single UPI number for the original tract goes on each instrument. The plan has not
yet been “activated” because no work has begun nor deed recorded. (53 P.S. §10513(b)) In
addition, the UPI staff will create a new reference parcel number for the Homeowners Association
that the Developer will have to put on the Declaration of Homeowners Association. It is
recommended that the Developer contact the UPI staff in advance, so that this number can be
created and placed on the Declaration prior to its submission for certification.

Example “B” – Greenacre Development – First Deed. Same as Example “A” except
developer now presents the first deed for the first lot. What UPI number should the developer
include on the instrument?
“Part of” and the original parcel number. The Tax Mapping office will then activate the
plan, and assign a UPI to each of the 100 lots on the plan. The new UPI for the individual lot will
be written on the deed by the UPI Staff and certified. In the alternative, the developer may
contact the UPI Staff in advance and request activation of the plan in order to obtain the UPI
numbers for the new lots. The request must be in writing and will activate the plan for
assessment purposes.

Example “C” – Greenacre Development – Construction. Same as Example “A”
except developer undertakes construction of infrastructure and six weeks later presents the first
deed for the first lot. What UPI number is affixed to the instrument?
The plan should have been “activated” by the construction activity. A UPI will have been,
or will be, issued for each new lot. The developer should contact the UPI Staff, ascertain the new
UPI number for the lot to be conveyed, and show that on the deed.

Example “D” – Greenacre Development – Amended Declaration. Same as
Examples “B” and “C” except that after the plan has been activated the developer records an
amended Declaration of Homeowners Association. What UPI number(s) is/are to be affixed to
the instrument?
A Homeowners Association or Condominium Association will have its own “reference
parcel” UPI number. This single reference parcel UPI number is to be shown on all documents
concerning the Homeowners Association or Condominium Association. Currently, title searchers
must search not only the lot owner, but also the Homeowners Association to ascertain any
amendments to the Declaration, etc., which may effect the new owner’s interest. UPI will not
change this.

Example “E” – Greenacre Development – Deed Restrictions. Same as Example “D”
except instead of forming a planned community with a Homeowners Association (or a
condominium) the developer simply creates 100 fee simple lots, records deed restrictions with
the original plan, and after the plan has been activated, desires to amend the restrictions. What
UPI number(s) is/are to be affixed to the instrument?
All 100 UPI numbers must be included and certified on the amendment. A fee of $10.00
per UPI number ($1,000.00) will be due.
* * *

Example “F” – Blackacre Development – Phase 1. Developer owns a 100 acre tract
and is subdividing it into 100 one acre lots. Developer files a phase 1 subdivision plan for 20 lots,
files a $1,000,000 development mortgage, and files a Declaration of Homeowners Association, all
before infrastructure or other construction is started, and before any lot is conveyed. What are
the UPI number(s)?
Same example as New Development Example “A.” The plan is not yet activated, and
therefore the original tract’s UPI number is placed on the phase 1 subdivision plan and mortgage.
The Developer should contact the UPI staff and obtain a new “reference parcel” number for the
Declaration of Homeowners Association.

Example “G” – Blackacre Development – Second Mortgage. Same as New
Development Example “F” except after the plan is “activated” by Tax Mapping due to construction
activity occurring on site, the developer obtains a supplemental mortgage for $1,500,000 that is
to be a lien on the developer’s entire property. What are the UPI number(s)?
The instrument must have at least 21 UPI numbers, to wit: The residual 80 acre tract UPI
number, plus the numbers for all of the first 20 lots. In addition to the 21 lot and residual tract
UPI numbers, the mortgage must set forth the “reference parcel” UPI number for any association
if any portion of the tract is identified by the association’s UPI number, and if applicable, the UPI
number for any other open space or amenity lot.

Example “H” – Blackacre Development – First Deed then Second Mortgage. Same
as New Development Example “G” except that the plan is “activated” by Tax Mapping due to the
first lot conveyance having occurred, and then the developer obtains a supplemental mortgage
for $1,500,000 which is to be a lien on the developer’s entire property. What are the UPI
number(s)?
The instrument must have at least 20 UPI numbers, to wit: The residual 80 acre tract UPI
number, plus the numbers for all of the remaining 19 Phase 1 lots. In addition to the 20 lot and
residual tract UPI numbers, the mortgage must set forth the “reference parcel” UPI number for
any association if any portion of the tract is identified by the association’s UPI number, and if
applicable, the UPI number for any other open space or amenity lot.

Example “I” – Blackacre Development – Perimeter Description. A plan is activated
as in Example “G.” The developer desires to place the $1,500,000 mortgage on the entire
original tract. May he use the original 100 acre perimeter description, or must he use 20
individual lot descriptions plus a description for the residual 80 acre tract?
If the plan which sets forth the 20 lots and the residual tract also contains the perimeter
survey, then the mortgage may be described by the perimeter description. In addition to the 21
lot UPI numbers (20 lots plus one residual tract), the mortgage must set forth the UPI number for
any open space or amenity lot still owned by Developer.

Example “J” – Blackacre Development – Phase 2. Same as New Development
Example “F” except that the developer has now conveyed half of the Phase 1 lots, and records a
Phase 2 subdivision plan for lots 21-40, together with a $2,000,0000 infrastructure mortgage and
an amendment of the Homeowner’s Association declaration submitting the Phase 2 lots to the
association. What UPI number(s) should be affixed to the instruments?
The Final Phase 2 Subdivision Plan and the $2,000,000 mortgage will have the residual 80
acre UPI number. (If the mortgage is to cover any of the remaining lots in Phase 1, those UPI
numbers must be added.) The amendment of the Homeowners Association declaration will carry
only the UPI number for the Association, and a “Part of” UPI number for the 80 acre former
residual tract because Phase 2 (20 acres for lots 21-40) will now be added to the Homeowners
Association parcel.
* * *

Example “K” – Whiteacre Development – Open Space Deed. Two years after a
development is begun, the developer conveys open space area to the Association. What UPI
number(s) should be affixed to the deed?
There should be a UPI number assigned to the open space lot or lots, and it should be the
“reference parcel” number for the Homeowners Association. With subsequent phases, and
multiple open space, storm water detention area, amenity, or other such parcels, there may be
multiple reference parcel numbers. The drafter of the deed should contact the Tax Mapping
department in advance of preparing the deed and submitting it for recording. If an open space
lot had been given a parcel number other than the “reference parcel” number for the
Homeowners Association, then that prior number for the open space lot will be eliminated and
the “reference parcel” number for the Homeowners Association allocated also to the open space
lot being conveyed to the Association. Therefore, the Developer must either have established
that the “reference parcel” number for the Homeowners Association will be used, and place that
number on the deed for the open space lot, or the Developer will place the prior UPI number on
the deed, and will be required to change that number when the deed is presented for
certification.

Example “L” – Whiteacre Development – Deed of Dedication. Two years after the
development is begun, the developer prepares a deed of dedication for the road. What UPI
number(s) should be affixed to the deed?
Deeds of dedication have been excepted from the definition of instruments requiring a
UPI. UPI numbers are not needed for public road right-of-way areas.

▼
Transportation

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1. What is Shared Ride service?: Shared-Ride” means that you may travel with more than one passenger with different destinations and/or origins. CCTD Shared Ride service provides curb-to-curb transportation for Cumberland County residents.

2. How to register for transportation?: All applications are available on-line under Forms & Documents/ Transportation or by call into CCTD office at 717-240-6340 or 1-800-315-2546 to request applications be mailed to your home.

3. How to schedule transportation?: Appointments may be scheduled Monday-Friday between the hours of 8:00am-4:30pm with any CCTD representative by calling 717-240-6340 or 1-800-315-2546. Appointments can be scheduled up to two weeks ahead but no later than the prior working day of your appointment between the hours of 8:00am-12:00 noon for the next business day. The following information is needed when scheduling a trip: your name, address, phone number, appointment date, time, and address of destination, if you have any mobility devices and if an escort/companion is needed.

4. What hours does the Shared Ride operate?: Shared Ride service is provided Mon-Friday 8:00am till 4:00pm. CCTD does not provide service on Saturday, Sunday and the following major holidays: New Year's Day, President's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. Closings may very depending on how the holiday falls. Make sure you schedule appointments accordingly.

5. What funding is available for transportation?: The following funding sources are available per eligibility: Pennsylvania Lottery, Office of Aging, Persons with Disability, Intellectual Developmental Disabilities, Medical Assistance Transportation and Limited Human Service Development Funding. Full Fare funding is available to all clients.

6. What transportation is offered to Seniors?: Individuals 60+ may use the Shared Ride service for medical appointments, banking, grocery shopping, employment, post office, senior center, adult daycare center, pharmacy, social service agency, laundromat, hospital/nursing home admittance or discharge and visiting immediate family members. All above service is a free service provided through the Cumberland County Office of Aging and the Pennsylvania Lottery.
* All other trips for 65 or older that have registered with the Lottery program could ride at a discounted fare.

7. Are CCTD buses wheelchair accessible?: All Cumberland Co Transportation buses are wheelchair accessible. CCTD drivers are permitted to help individuals on and off of CCTD vehicles. CCTD drivers are not permitted to enter any homes or facilities. Clients can have an aide travel with them to help with their special needs.

8. What is Medical Assistance Mileage Reimbursement?: If you have Medical Assistance and own or have access to a vehicle you may be eligible for mileage reimbursement. Mileage reimbursement pays .12 cents per mile for any transportation to and from participating physicians and pharmacies. Proof of visit from is required in order to reimburse for mileage. See our User's Guide for more detail or call into our office between 8-4:30pm Mon-Friday at 717-240-6340 or 1-800-315-2546.

9. Must I pay a FARE for transportation service?: Fares are determined per the funding source that is available to the client and the purpose of the trip being provided.

▼
Vector Control / Weights & Measures

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1. Why does it seem as though when I begin to pump fuel into my vehicle, the display advances showing several cents yet it doesn't feel as though any gas at all has come through the hose?: With some pump models, the “feel” of fuel is not as evident on initial dispensing. This also occurs when one “prepays” and the dispensing slows toward the shutoff. As fuel prices rise, the “Total Price” amount moves more rapidly when the nozzle is initially squeezed reflecting the price per gallon increase being dispensed at an unchanged flow rate.

2. Why is it that when I fill my gas tank, the pump indicates more / less than the owner's manual says?

The owner’s manual is not always correct because it is an estimate and/or several changes may have been made to the vehicle during production. In addition, a vehicle fuel gauge accuracy may vary from one fill to the next.

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Veteran's Affairs

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1. What does the office of veteran’s affairs do?: We are a county government office that assists service members, veterans, and their families in working with the Department of Veterans affairs and the PA Department of Military and Veterans Affairs. We also coordinate the Cumberland County Honor Guard to support veteran funerals.

2. Are you in charge of state or federal VA benefits?: No, we are the resource that assists veterans apply for county, state, and federal benefits. Our office can appeal unfavorable outcomes with state and federal benefits however, we do not make the decision to approve or deny.

3. Do I get my benefits from the Cumberland County Office of Veterans Affairs & Services?: No. All benefits are paid from the federal, or state, governments.

4. How do I know if I am eligible for veterans' benefits?: Eligibility is determined by many factors including, but not limited to, the type of discharge, type of service time and the dates of service. That is why it is important for us to review your situation to see what programs, if any, you will qualify to receive. Contact us at 717.240.6178.

5. What if I don't know where my discharge certificate (DD-214) is?: You can check with your County Recorder of Deeds Office to determine if you recorded it with them. We can assist you in obtaining a copy or you can request a copy via the internet. More...

6. Who is a veteran?: Anyone who has been given a valid discharge upon separation from active duty military service may be considered a veteran. Prior to about 1950 discharges were issued by the respective military branch of service. In approximately 1950, the Department of Defense standardized the discharge certificate and established the DD Form 214, Certificate of Release from Active Duty.

7. What is active military service?: Active military service means full-time service, other than active duty for training, as a member of the Army, Marine Corps, Navy, Air Force, Coast Guard, or as a commissioned officer of the Public Health Service, Environmental Science Services Administration or National Oceanic and Atmospheric Administration, or it predecessor, the Coast and Geodetic Survey.

8. If my spouse dies before me can he/she be buried in a Veteran's Cemetery?: Yes, the spouse of a veteran may be buried in a Veteran's Cemetery. A veteran's child may be buried in a Veteran's Cemetery. Special children even beyond age 18 may be, under certain circumstances buried in a Veteran's Cemetery.

9. How long after discharge can I wait before using my Education Benefits?: Generally, for Post 9/11 GI Bill benefits you have 15 years from separation to use your benefits. Other education programs such as the Montgomery GI Bill require benefits be used within 10 years of separation. Veterans are encouraged to start using their education benefits as soon after discharge as possible.

10. How do I obtain a Certificate of Eligibility for a VA Home Loan Guaranty?: Complete VA Form 26-1880, Request for a Certificate of Eligibility and mail it to: VA Eligibility Center, P.O. Box 20729, Winston-Salem, NC 27120. Be sure to include a copy of your DD Form 214 for all periods of active service.

11. Should I seek the assistance of an accredited Veterans Service Officer (VSO) and why?: Yes. Accredited VSOs are required to pass an examination from the U.S. Department of Veterans Affairs (DVA) demonstrating knowledge of the wide array of veteran benefits. Additionally, they are required to take annual continuing education training to maintain their accreditation and pass an examination very 5 years for reaccreditation. Additionally, VSOs are knowledgeable of State and County benefits. Their services are free and they do not make a profit from other activities in advising veterans. Your Cumberland County Director of Veterans Affairs and Assistant are accredited VSOs.

12. How do I find an accredited Veterans Service Officer (VSO)?: The Director Cumberland County Office of Veterans Affairs & Services staff are accredited VSOs and can be reached at 717-240-6178 or 888-697-0371, ext 6178.

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